Ryan Yeager
Denver,CO
Summary
Talented Inside Sales Representative successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Personal Ticket Consultant
NASCAR
10.2022 - Current
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Used CRM software to maintain detailed contact logs and account records.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Set up new accounts, established customer credit and set up payment methods.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sports Marketing Internship
Indiana University Of Pennsylvania
09.2021 - 05.2022
- Sports marketing internship at Kovalchick Convention and Athletic Complex
- Assisted with development of sporting event strategies and tactical plans to promote accomplishment of marketing goals.
- Helped with planning and hosting of sports and marketing events.
- Shadowed professionals in different situations to increase marketing knowledge.
- Reported daily work to events marketing manager, identifying areas for improvement and collaborating to increase knowledge and rectify problems.
- Skilled at working independently and collaboratively in a team environment.
Cashier / Golf Sales Associate
Dicks Sporting Goods
05.2021 - 08.2021
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Helped customers complete purchases, locate items, and join reward programs
- Assisted customers with returns, refunds and resolving transaction issues
- Upsold additional products and services to customers, increasing revenue
Education
Bachelor of Science - Marketing
Indiana University of Pennsylvania
Indiana, PA05.2022
Skills
- Computer Proficiency
- Detail-Oriented
- Customer Service
- Relationship Building
- Verbal and Written Communication
- Team Collaboration
- Time Management
- Product and Service Sales
- Warm Calling
- Customer Relationship Management
Timeline
Personal Ticket Consultant
NASCAR
10.2022 - Current
Sports Marketing Internship
Indiana University Of Pennsylvania
09.2021 - 05.2022
Cashier / Golf Sales Associate
Dicks Sporting Goods
05.2021 - 08.2021
Bachelor of Science - Marketing
Indiana University of Pennsylvania
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