Makenna Dykstra
Santa Clarita,CA
Summary
Experienced manager seeking the opportunity to grow within the realm of Human Resources. Focused on contributing to a positive and cohesive environment. Creative, hardworking, and passionate leader with an inclusive approach to team development.
Overview
7
7
years of professional experience
Work History
Store Manager
Free People
08.2023 - Current
- Managed payroll and scheduling for team of 10.
- Met with district manager weekly to discuss store performance and set goals.
- Reviewed business metrics daily.
- Effectively coached team to provide excellent service and gain a strong understanding of company culture.
- Conducted regular performance reviews for team members, providing constructive feedback and opportunities for growth.
Assistant Store Manager/Visual Manager
Free People
07.2022 - 08.2023
- Assisted in creating and distributing schedules.
- Recruited, interviewed, and hired candidates.
- Served as liaison between store manager and team.
- Effectively prioritized projects, completing in a timely manner.
- Allocated tasks in order for team to thrive in a fast-paced environment.
Assistant Visual Manager
Free People
08.2021 - 07.2022
- Strategically merchandised product in order to meet store goals.
- Consistently produced 25% of monthly store sales on average.
- Cultivated positive customer connections daily.
- Utilized positive reinforcement tactics to manage team members.
Store Manager
Runway Fashion Exchange
11.2017 - 08.2021
- Hired and trained candidates.
- Maximized performance by monitoring and mentoring team members.
- Formulated team schedule weekly.
- Promoted individual employee growth by creating safe, positive workplace.
- Served as stand-in store owner.
Education
Certificate in Human Resources Management -
UC Davis Continuing And Professional Education
Remote08.2024
Associate of Science - Human Resources Management
College of The Canyons
Valencia, CA06.2021
No Degree - Cinematography
University of California - Davis
Davis, CA05.2019
Skills
- Scheduling
- Recruiting, Hiring, and Onboarding
- Conflict Resolution
- Team Building
- Training and Development
- Interpersonal Communication
- Organization
- Flexible and Adaptable
Timeline
Store Manager
Free People
08.2023 - Current
Assistant Store Manager/Visual Manager
Free People
07.2022 - 08.2023
Assistant Visual Manager
Free People
08.2021 - 07.2022
Store Manager
Runway Fashion Exchange
11.2017 - 08.2021
Certificate in Human Resources Management -
UC Davis Continuing And Professional Education
Associate of Science - Human Resources Management
College of The Canyons
No Degree - Cinematography
University of California - Davis