Makenna Eppley
Indiana,PA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Barista
Brush Valley Bistro
11.2022 - Current
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Cashier
Coy’s Pizza Shop
06.2020 - 10.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
United High School
Armagh, PA05.2024
Skills
- Conversant in Spanish
- Active Listener
- Excellent Memory
- Team Player
- Professional Demeanor
- Hospitality Service Expertise
- Excellent Math Skills
- Team Leadership
- Friendly and Outgoing
- Reliability
- Multitasking
- Quality control
- Customer service
- Decision-making
- Attention to detail
- Problem-solving
Timeline
Barista
Brush Valley Bistro
11.2022 - Current
Cashier
Coy’s Pizza Shop
06.2020 - 10.2022
High School Diploma -
United High School
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