Over Gonzalez
Washington,DC
Summary
Creative Barista skillful in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Overview
1
1
year of professional experience
Work History
Barista
Life Alive
Washington, D.C
01.2025 - Current
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Created promotional displays for advertising special events or promotions at the cafe.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Prepared and served hot or cold beverages.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Ordered and received supplies to restock beverage items.
- Checked brewing equipment for proper functionality.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Operated cash registers to process customer payments.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Collected payments and provided accurate change.
- Received and accurately processed customer payments.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Described menu items to customers and suggested products based on stated preferences.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Sliced fruits, vegetables and meats for use in food service.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Created complex, hand-crafted beverages based upon customer preferences.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
Barista
Supreme BBQ
Friendship Heights , MD
01.2024 - 11.2024
- Implemented feedback from customers to improve service quality and menu offerings.
- Described menu items to customers and suggested appealing products.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Coordinated with suppliers to ensure timely delivery of fresh coffee beans and other supplies.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
Education
High School Diploma -
Coolidge High School
Washington, D.C06-2024
Skills
- Customer service
- Equipment maintenance
- Recipe development
- Team building
- Inventory management
- Effective communication
- Problem solving
- Training new employees
- Exceptional customer service
- Speedy and efficient
- Smoothie making
- Time management
- Conversant in Spanish
- Positive and professional
- Sandwich preparation
- Product displays
- Conflict mediation
- Coffee and tea expertise
- Solid problem solver
- Team collaboration
- FLUENT IN SPANISH
- Espresso machine operation
- Espresso preparation
- Opening and closing coordination
- Hospitality and accommodation
- Food running
- Friendly and outgoing
- New hire training
- Safe food handling practices
- Latte art
- Food preparation
- Clear communication
- Active listener
- Team player
Timeline
Barista
Life Alive
01.2025 - Current
Barista
Supreme BBQ
01.2024 - 11.2024
High School Diploma -
Coolidge High School