Makenna Harris
Anchorage
Summary
Dynamic and dependable professional with a strong background in customer service at Motley Moo Creamery. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in food handling and training, fostering a positive team environment while ensuring operational efficiency. Committed to delivering results and supporting team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ice Cream Server
Motley Moo Creamery
Anchorage
07.2023 - Current
- Served a variety of ice cream flavors to customers.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Operated cash register to collect payments from customers.
- Provided customer service by responding promptly to customer inquiries and requests.
- Trained new employees on proper food handling techniques and customer service standards.
Volunteer
Life Skills Class at Begich Middle School
Anchorage
10.2024 - 05.2025
- Assisted teachers in delivering engaging life skills lessons to students.
- Organized classroom materials and resources for effective lesson execution.
- Supported students in developing confidence through hands-on learning experiences.
- Facilitated group activities that promoted teamwork and communication skills.
Education
Bachelor of Science - Nursing
Montana State University
Bozeman, MT05-2029
Skills
- Customer service
- Time management
- Conflict resolution
- Reliability and punctuality
- Dependable and responsible
- Friendly and outgoing
- Food handling certification
- Patience and empathy
Affiliations
- Competitive Soccer (2014-2025)
- Varsity Soccer (2021-2025)
- Volunteer at Kids Soccer Camp (2023-2025)
Languages
Spanish
Native/ Bilingual
Accomplishments
- Graduated Cum Laude
- Seal of biliteracy-spanish (2024)
- Academic Gold Star (2025)
- Academic Silver Star (2022-2025)
- Academic Letter (2022)
- High School Soccer State Champion (2023, 2025)
- High School Soccer State Runner Up (2022, 2024)
- West Region Champion (2023)
- ODP West Region Team (2021)
- All Conference Player (2022-2023)
Certification
- Food Handlers Card
References
References available upon request.
Timeline
Volunteer
Life Skills Class at Begich Middle School
10.2024 - 05.2025
Ice Cream Server
Motley Moo Creamery
07.2023 - Current
Bachelor of Science - Nursing
Montana State University
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