Summary
Overview
Work History
Education
Skills
Timeline
Waitress
Makenna Hawkins

Makenna Hawkins

984 172nd St Hammond,Wisconsin

Summary

Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.

Overview

2
2
years of professional experience

Work History

Waitress

Texas Roadhouse
09.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with upset customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Intentional use of time to ensure serving, team, and housekeeping tasks get done.

Summer Undergradute Research Fellow

Mayo Hospital
05.2025 - 08.2025
  • Enhanced research quality by implementing rigorous methodologies and data analysis techniques.
  • Ensured the highest standards of scientific integrity were upheld throughout all stages of the research process.
  • Maintained accurate records of experimental procedures, observations, and findings for transparent reporting of results in publications.
  • Facilitated strong communication among team members through regular meetings, progress reports, and open channels of dialogue.
  • Presented research results in several formats, fostering professional relationships and collaborations.

Children Aged 3, 6, and 10

Full Time Summer Nanny
06.2024 - 08.2024
  • Assisted with light housekeeping duties as well as running errands.
  • Supported children in play activities, meals, snacks, hygiene and socialization.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Engaged with children on age-appropriate level.

Education

Bachelor of Science - Communication Sciences & Disorders Major

University of Wisconsin-Eau Claire
Eau Claire, WI

High School Diploma -

St. Croix Central High School
Hammond, WI

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Cleanliness
  • Attention to detail
  • Complaint resolution
  • Time management
  • Verbal communication

Timeline

Summer Undergradute Research Fellow

Mayo Hospital
05.2025 - 08.2025

Children Aged 3, 6, and 10

Full Time Summer Nanny
06.2024 - 08.2024

Waitress

Texas Roadhouse
09.2023 - Current

Bachelor of Science - Communication Sciences & Disorders Major

University of Wisconsin-Eau Claire

High School Diploma -

St. Croix Central High School