Makenna Jenkins
Folsom,CA
Summary
Adaptable professional with a solid background in customer service and food preparation, known for multitasking abilities and attention to detail. A motivated team player experienced in fast-paced environments, skilled in problem-solving, food handling, and maintaining cleanliness to enhance customer experience and support efficient operations.
Overview
2
2
year of professional experience
Work History
Crew Team Member
Shake Shack
Folsom, CA
11.2025 - Current
- Delivered exceptional customer service in fast-paced environment.
- Operated cash register and processed transactions accurately.
- Prepared food items according to safety and quality standards.
- Collaborated with team members to maintain efficient workflow.
- Maintained cleanliness and organization of dining and kitchen areas.
- Adapted quickly to changing priorities during peak hours.
- Engaged with customers to enhance overall dining experience.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
Crew Team Member
The Melt
Folsom, CA
10.2024 - 11.2025
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
Education
High School Diploma -
Folsom High School
Folsom, CA05-2024
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Cash handling
- Problem-solving
- Food handling
- Food preparation
- Teamwork and collaboration
- Cleaning and sanitation
- Beverage preparation
- Food running
- Customer engagement
Extracurricular activities
I was apart of the flag crew and pickup/drop off crew in elementary school. I was a cheerleader for a majority of my childhood all the way up to senior year of high school. I also played softball in high school.
Timeline
Crew Team Member
Shake Shack
11.2025 - Current
Crew Team Member
The Melt
10.2024 - 11.2025
High School Diploma -
Folsom High School