Makenna Kohnke
Eldorado
Summary
Dedicated professional with strong customer service and instructional support skills. Experienced in fostering positive learning environments and building relationships, committed to enhancing student development and engagement.
Overview
5
5
years of professional experience
Work History
Teacher's Aide
St. Luke's Lutheran School
Oakfield
08.2025 - Current
- Assisted lead teacher with daily lesson preparations and instructional activities.
- Supported students' personal, academic, and social development through tailored guidance.
- Facilitated small group activities to reinforce essential concepts for students.
- Collaborated with staff to cultivate a positive, inclusive classroom setting.
- Established strong relationships with students to promote respect and open communication.
Bank Teller
National Exchange Bank & Trust
Fond du Lac
06.2024 - 10.2025
- Processed customer transactions accurately and efficiently.
- Maintained cash drawer, ensuring accurate balances throughout shifts.
- Collaborated with team members to improve service delivery.
- Executed daily operational tasks while adhering to bank policies.
- Educated customers on digital banking tools and resources.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
Resturant Hostess & Trainer
Ala Roma
Fond du Lac
02.2021 - 06.2024
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Managed reservation system to ensure efficient seating arrangements.
- Assisted in training new host staff on daily operations and procedures.
- Handled customer inquiries and resolved minor issues promptly.
- Maintained cleanliness and organization of the front dining area.
Education
Health & Wellness
Moraine Park Technical College
Fond Du Lac, WI05-2026
High School Diploma -
Winnebago Lutheran Academy
Fond Du Lac, WI05-2024
Skills
- Customer service
- Team collaboration
- Instructional support
- Problem solving
- Conflict resolution
- Relationship building
- Time management
- Financial transactions
Affiliations
Volleyball - Grades 9 & 10
References
References available upon request.
Timeline
Teacher's Aide
St. Luke's Lutheran School
08.2025 - Current
Bank Teller
National Exchange Bank & Trust
06.2024 - 10.2025
Resturant Hostess & Trainer
Ala Roma
02.2021 - 06.2024
Health & Wellness
Moraine Park Technical College
High School Diploma -
Winnebago Lutheran Academy