MAKENNA MCNULTY
Magnolia,TX
Summary
Motivated and detail-oriented administrative professional seeking an Office Manager position where I can utilize my experience in team coordination, customer service, scheduling, and office operations to improve efficiency and support company growth.
Overview
8
8
years of professional experience
Work History
Dispatch Coordinator
Jacobs Overheard
Cypress, TX
11.2025 - Current
- Dispatched installers to job sites, coordinating daily schedules for maximum efficiency
- Scheduled residential and commercial service calls while balancing technician availability and job priority
- Responded to customer emails and service inquiries with professional and solution-focused communication
- Maintained accurate job records and service documentation
Accounts Receivable
Jacobs Overhead Door
Cypress, TX
01.2019 - 11.2025
- Reconciled customer accounts to ensure accuracy of invoices and payments
- Investigated and resolved customer inquiries and discrepancies
- Generated monthly invoices and statements
- Developed and maintained relationships with customers
- Assisted in the collection of past due invoices
- Received and deposited cash, credit card, and check payments
Head Coach
Renegades Volleyball Club
Tomball, TX
10.2018 - 05.2022
- Developed strategies to maximize team performance
- Created and implemented training programs for athletes
- Monitored and evaluated athlete progress
- Developed and maintained relationships with athletes, parents, and staff
- Handled administrative tasks such as scheduling, budgeting, and travel arrangements
- Analyzed game footage and implemented strategies for improvement
- Developed and implemented team rules and regulations
- Maintained team certifications and USAV requirements
Marketing Representative
SERVEPRO Of Spring/Tomball
Tomball, TX
04.2018 - 01.2019
- Organized licensing classes and lunches
- Conducted market research and analysis to identify customer needs and preferences
- Developed and maintained relationships with Insurance Agents
- Managed social media accounts and monitored online conversations
- Developed and implemented strategies to increase customer engagement
Education
undefined
Lee College
05.2017
High School Diploma - undefined
Magnolia West High School
05.2016
Skills
- Communication
- Leadership
- Problem Solving
- Time Management
- Organization
- Customer Service
- Computer
- Quickbooks
- Service Titan
Timeline
Dispatch Coordinator
Jacobs Overheard
11.2025 - Current
Accounts Receivable
Jacobs Overhead Door
01.2019 - 11.2025
Head Coach
Renegades Volleyball Club
10.2018 - 05.2022
Marketing Representative
SERVEPRO Of Spring/Tomball
04.2018 - 01.2019
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Lee College
High School Diploma - undefined
Magnolia West High School