Makenna M. Cutri
Summary
I am a motivated college student with strong customer service, sales, and teamwork skills. Committed to continuous learning and professional growth.
Overview
5
5
years of professional experience
Work History
Server
BJ's Brewhouse
Albany, USA
12.2022 - Current
- Engage positively with customers to ensure a great dining experience
- Demonstrate strong multitasking abilities in a fast-paced environment
- Deliver excellent customer service and resolve guest concerns effectively
- Upsell high-profit items to enhance sales revenue
Host, Busser, Food Runner
Toro Cantina
Albany, USA
12.2021 - 11.2022
- Communicated effectively with staff to optimize efficiency
- Assisted with table management and customer satisfaction
- Maintained a high level of productivity in a fast-paced restaurant setting
Cashier
Marshalls & HomeGoods
Clifton Park, USA
06.2020 - 08.2021
- Provided efficient and friendly customer service at checkout
- Managed cash handling and point-of-sale transactions
- Assisted in stocking and maintaining store organization
Education
Marketing -
University of Colorado Colorado Springs
03.2025
Marketing -
The College of Saint Rose
01.2023
Skills
- Social Media Proficiency (Facebook, LinkedIn, Instagram, TikTok)
- Strong Communication Skills
- Exceptional customer service
- Strong work ethic
- Adaptable and flexible
Extra-Curricular Activities
The College of Saint Rose Division II Women’s Golf Team Member
Coursework
- Power BI, Spring 2025
- International Marketing, Spring 2025
- Personal Selling & Sales Management, Spring 2024
- Promotion Management & Strategy, Fall 2024
Timeline
Server
BJ's Brewhouse
12.2022 - Current
Host, Busser, Food Runner
Toro Cantina
12.2021 - 11.2022
Cashier
Marshalls & HomeGoods
06.2020 - 08.2021
Marketing -
University of Colorado Colorado Springs
Marketing -
The College of Saint Rose