Detail-oriented professional with strong customer service skills. Proven ability to manage multiple tasks while enhancing guest experiences and resolving complaints effectively.
Work History
Waitress
1 Year 2 Months
Island Wing Company | 03.2025 - 05.2026
Provided prompt and friendly service to enhance customer dining experience.
Managed multiple tables simultaneously while maintaining attention to detail.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Assisted in training new team members on service standards and menu items.
Waitress
8 Months
Mojos Smokehouse BBQ and Blues | 05.2024 - 01.2025
Handled cash transactions accurately, ensuring proper billing for customers.
Resolved customer complaints effectively, promoting satisfaction and loyalty.
Maintained cleanliness and organization of dining area per health standards.
Participated in team meetings to discuss menu updates and improve service efficiency.
FOH Employee
2 Years 9 Months
Tijuana Flats | 05.2021 - 02.2024
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Managed front counter operations, accurately processing orders and handling cash transactions efficiently.
Trained new team members on company standards and best practices for food safety and hygiene.
Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
Education
Associate of Arts - Radiology
St. John's River State College | Orange Park, FL | 05.2026