Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Makenna Miller

Island Wing Company
Fleming Island,FL
1
Language
5
years of professional experience

Detail-oriented professional with strong customer service skills. Proven ability to manage multiple tasks while enhancing guest experiences and resolving complaints effectively.

Work History

Waitress

1 Year 2 Months
Island Wing Company | 03.2025 - 05.2026
  • Provided prompt and friendly service to enhance customer dining experience.
  • Managed multiple tables simultaneously while maintaining attention to detail.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Assisted in training new team members on service standards and menu items.

Waitress

8 Months
Mojos Smokehouse BBQ and Blues | 05.2024 - 01.2025
  • Handled cash transactions accurately, ensuring proper billing for customers.
  • Resolved customer complaints effectively, promoting satisfaction and loyalty.
  • Maintained cleanliness and organization of dining area per health standards.
  • Participated in team meetings to discuss menu updates and improve service efficiency.

FOH Employee

2 Years 9 Months
Tijuana Flats | 05.2021 - 02.2024
  • Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
  • Managed front counter operations, accurately processing orders and handling cash transactions efficiently.
  • Trained new team members on company standards and best practices for food safety and hygiene.
  • Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.

Education

Associate of Arts - Radiology

St. John's River State College | Orange Park, FL | 05.2026
  • [Number] GPA - 3.3

Skills

Customer service
Strong multitasking
Greeting guests
Team collaboration
Attention to detail
Cleanliness
Decision-making
Safe food handling
Hospitality service expertise
Handling complaints
Menu recommendations
Food running
Complex Problem-solving
Order accuracy
Active listening
Time management
High volume dining
Table bussing
Upselling techniques

Languages

American Sign Language
Professional Working

Timeline

Waitress

Island Wing Company
03.2025 - 05.2026Read More

Waitress

Mojos Smokehouse BBQ and Blues
05.2024 - 01.2025Read More

FOH Employee

Tijuana Flats
05.2021 - 02.2024Read More

St. John's River State College

Associate of Arts from Radiology
Read More
Makenna Miller