Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makenna Palmer

Renton,WA

Summary

Well-qualified real estate agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

7
7
years of professional experience

Work History

Real Estate Agent

The Agency
09.2023 - Current
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Presented purchase offers to sellers for consideration.
  • Negotiated, facilitated, and managed real estate transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Developed new business and managed new and existing clients.

Real Estate Agent

EveryDoor Real Estate
04.2022 - 09.2023
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Presented purchase offers to sellers for consideration.
  • Assisted clients in financial planning for purchase.
  • Called 40 new leads everyday

Real Estate Assistant

Compass
04.2022 - 07.2022
  • Coordinated appointments to show marketed properties.
  • Maintained efficient office operations by handling errands and administrative functions.
  • Developed and maintained list of available properties suited to different needs and budgets
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Assisted coworkers and staff members with special tasks on daily basis.

Insurance Agent

New York Life Insurance Co
08.2019 - 02.2022
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Obtained underwriting approval by completing application for coverage.
  • Maintained high standards of customer service by building relationships with clients.
  • Collected all premiums on or before effective date of coverage.
  • Finalized sales and collected necessary deposits.
  • Calculated premiums and established payment methods for sales.

Executive Assistant

New York Life Insurance Co
01.2019 - 11.2021
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Developed and updated spread sheets and databases to track, analyze and report on performance and sales data
  • Answered high volume of phone calls and email inquires
  • Met sales targets of $10,000/month
  • Posted payments to accounts and maintained records
  • Prepared forms or related documents to insurance applications to give to clients to fill out
  • Reviewed and verified data, including addresses, phone numbers, names, ages and values
  • Calculated adjustments, premiums and refunds
  • Notified insurance agents and accounting departments of policy cancellations and changes

Sales Associate

Seattle Sun Tan
09.2019 - 09.2020
  • Engages with customers to effectively build rapport and lasing relationships
  • Helped customers locate products and checked store system for merchandise at other sites
  • Solved customer challenges by offering relevant products and services
  • Prepared large cash deposits with zero discrepancies
  • Increased sales by offering advice on purchases and promoting additional products

Barista

Starbucks
09.2018 - 04.2019
  • Controlled line and crowd with quick, efficient service
  • Cultivated to recall customers names and address each by name
  • Maintained and operated espresso machines, blenders, commerical coffee brewers, coffee pots and other equipment

Barista

Jamba Juice
10.2016 - 06.2017
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Cleaned counters, machines, utensils and seating areas daily
  • Prioritized drink requests while managing interruptions

Education

High School Diploma -

Issaquah High School
Issaquah, WA
06.2018

Insurance Producer License
ExamFX
06.2021

Real Estate License
Rockwell
04.2022

Skills

  • Customer Service
  • Inquiry Response
  • Adaptability
  • Written Communication
  • Documentation abilities
  • Ability to compile data
  • Quote information

Timeline

Real Estate Agent

The Agency
09.2023 - Current

Real Estate Agent

EveryDoor Real Estate
04.2022 - 09.2023

Real Estate Assistant

Compass
04.2022 - 07.2022

Sales Associate

Seattle Sun Tan
09.2019 - 09.2020

Insurance Agent

New York Life Insurance Co
08.2019 - 02.2022

Executive Assistant

New York Life Insurance Co
01.2019 - 11.2021

Barista

Starbucks
09.2018 - 04.2019

Barista

Jamba Juice
10.2016 - 06.2017

High School Diploma -

Issaquah High School

Insurance Producer License

Real Estate License

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Makenna Palmer