Makenna Robertson
Sacramento,CA
Overview
6
6
years of professional experience
Work History
Catering Server/Kitchen Hand
Perfect Day Catering
05.2019 - Current
- Delivered exceptional customer service during large weddings, birthday parties, or fundraisers.
- Served food to guests in a professional manner, and ensures that everyone was satisfied.
- Completed set-up and take-down of venues, portable kitchens and decoration in a timely manner.
- Helped chef prepare appetizers, dinners, and desserts for upwards of 100 people.
AD Wildland Firefighter
US Forest Service
06.2024 - 10.2025
- Operated firefighting equipment to suppress wildfires and protect natural resources.
- Collaborated with team members to assess fire behavior and develop suppression strategies.
- Assisted in project work to help clear forests and prevent wildfires.
House Cleaner
Ebetts Pass Cleaning Service
10.2024 - 05.2025
- Cleaned Air B N' B's and residential homes to exceptional standards
Waitress/Food Expeditor
Bear Valley Lodge
11.2022 - 05.2025
- Provided exceptional customer service in a fast-paced environment, answering all guest questions with accuracy and ensuring they are enjoying their time in the Lodge.
- Managed multiple tables, customers at the bar, expediting food, and bussing tables, exhibiting strong mutlitaking abilities.
- Communicated with kitchen staff to accommodate for allergies, dietary restrictions or meal preferences of customers.
- Handled cash and credit card transactions accurately, ensuring that at the end of the night, the cash drawer was closed accuraley and all of the money was accounted for.
Snowboard Instructor
Bear Valley Ski Resort
11.2019 - 05.2025
- Developed customized lesson plans to address individual needs and improve student progress effectively.
- Coordinated group lessons, facilitating team dynamics and promoting a supportive learning environment.
- Trained new instructors thin e proper ways to teach a beginner lesson, answering any questions they might have had on techniques, situations, or class handling.
- Trained instructors on more advanced lesson ideas, helping them enhance their own personal riding.
Cashier
Lake Alpine Lodge
05.2021 - 10.2023
- Provided exceptional customer service taking customers' orders and answering any inquiries about the food or the area they might have had.
- Ensured the dining area, salad bar, and bathrooms stayed clean.
- Maintained an accurate cash drawer.
Babysitter
Jennifer Galloy
05.2021 - 10.2023
- Went on daily walks around the lake with the child, ensuring his safety around the water, but still letting him enjoy the lake days.
- Making sure the child was fed and engaging in daily activities with him that promoted educational play.
Summer Camp Counselor
Bear Valley Parents Group
06.2023 - 08.2023
- Supervised and participated in daily activities like hiking, swimming, games, art and crafts, or songs that ensured a safe and fun time for campers.
- Informed students about ways to stay safe in nature and how to appreciate and respect plants and wildlife.
- Supervised an overnight backpacking trip in the wilderness with another counselor, ensuring the safety of campers.
Dishwasher
Doke Sushi
09.2022 - 06.2023
- Operated industrial dishwashing machines to ensure efficient cleaning of kitchenware and utensils.
- I would close the restaurant alone, ensuring that everything was clean and closed properly.
General Labor Worker
Kelley Hackett
04.2020 - 03.2023
- Completed the raking, hauling, and burning of pine needles throughout whole yard.
- Organized garage, shop, and bedroom to the employer's standards.
- Completed any task the employer asked, operating hand tools if necessary.
Head Hostess
Snowshoe Brewing Company
05.2019 - 03.2020
- Supervised front-of-house operations, ensuring exceptional guest experiences and efficient table management.
- Coordinated seating arrangements to optimize flow and minimize wait times during peak hours.
Education
Associate of Science - Biology
American River College
Sacramento, CA12-2027
Skills
- High-Stress Environment Tolerance
- Guest services/ Customer service
- Cleaning and sanitizing
- Strong communication skills
- Learning new things
- Multi-tasking
- Cash-handling
Timeline
House Cleaner
Ebetts Pass Cleaning Service
10.2024 - 05.2025
AD Wildland Firefighter
US Forest Service
06.2024 - 10.2025
Summer Camp Counselor
Bear Valley Parents Group
06.2023 - 08.2023
Waitress/Food Expeditor
Bear Valley Lodge
11.2022 - 05.2025
Dishwasher
Doke Sushi
09.2022 - 06.2023
Cashier
Lake Alpine Lodge
05.2021 - 10.2023
Babysitter
Jennifer Galloy
05.2021 - 10.2023
General Labor Worker
Kelley Hackett
04.2020 - 03.2023
Snowboard Instructor
Bear Valley Ski Resort
11.2019 - 05.2025
Catering Server/Kitchen Hand
Perfect Day Catering
05.2019 - Current
Head Hostess
Snowshoe Brewing Company
05.2019 - 03.2020
Associate of Science - Biology
American River College
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