Makenna Rogers
Burlington,NC
Overview
3
3
years of professional experience
Work History
Waitress
Hooters
01.2025 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Continued with my same skills as the previous location and grew further into my comfort levels with my personality while serving tables.
- Able to efficiently learn new POS systems and table numbers quickly
- Helped train new staff.
Front Desk/ Sales Person
O2 Fitness
08.2024 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Waitress
Hooters
03.2024 - 01.2025
- Adapted quickly to changing priorities in fast-paced environment, demonstrating flexibility under pressure.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Followed a very strict protocol based on uniform, makeup, personality and guest engagement.
Waitress
Red Bowl Asian Bistro
05.2023 - 03.2024
- Provided exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Assisted in menu recommendations, increasing guest engagement and sales opportunities.
- Maintained cleanliness of dining area, ensuring compliance with health and safety regulations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
Hostess, Food Runner, Busser, Trainer
Texas Roadhouse
04.2022 - 04.2023
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlist efficiently, optimizing table turnover.
- Coordinated with kitchen staff to relay guest orders accurately.
- Maintained cleanliness and organization of front-of-house areas.
- Recognized as employee of the month for exceptional customer service
Education
High School Diploma -
Walter M. Williams Highschool
Burlington, NC06.2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Conflict Resolution
- Menu Knowledge
Timeline
Waitress
Hooters
01.2025 - Current
Front Desk/ Sales Person
O2 Fitness
08.2024 - 07.2025
Waitress
Hooters
03.2024 - 01.2025
Waitress
Red Bowl Asian Bistro
05.2023 - 03.2024
Hostess, Food Runner, Busser, Trainer
Texas Roadhouse
04.2022 - 04.2023
High School Diploma -
Walter M. Williams Highschool