MaKenna Teeters
Florence,KY
Overview
3
3
years of professional experience
Work History
Sales Supervisor
Finish Line, Inc
11.2023 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Receptionist
The Christ Hospital Health Network
06.2022 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Server
Marriot Hotel
05.2022 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Sandwich Artist
Subway
04.2021 - 09.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
Education
Dixie Heights High School
Fort Mitchell, KY06.2021
Skills
- Sales Presentations
- Effective selling techniques
- Sales strategy development
- Management Support
- Store appearance and merchandising
Timeline
Sales Supervisor
Finish Line, Inc
11.2023 - Current
Receptionist
The Christ Hospital Health Network
06.2022 - 06.2024
Server
Marriot Hotel
05.2022 - 11.2023
Sandwich Artist
Subway
04.2021 - 09.2021
Dixie Heights High School