MaKenna Wahl
CANBY,OR
Summary
Enthusiastic and compassionate indindividual with a strong passion for helping others. Brings excellent communication, problem-solving, and leadership skills, with a proven ability to support and motivate team success. Eager to apply previous experience and skills to a new position while continuing to learn, grow, and contribute to the organization.
Overview
4
4
years of professional experience
Work History
Server
SpringRidge At Charbonneau
Wilsonville, OR
03.2023 - Current
- Provided exceptional customer service, ensuring prompt order delivery and guest satisfaction.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Cultivated warm relationships with regular customers.
- Resolved guest complaints effectively, contributing to a positive dining experience for all customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Answered customers' questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff for alternatives.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Used slow periods to restock supplies, ice, trays, and roll silverware.
Dining Room Supervisor
SpringRidge At Charbonneau
Wilsonville, OR
01.2026 - 08.2026
- Assisted in managing dining room operations to ensure smooth service and guest satisfaction.
- Monitored dining area cleanliness and organization to maintain a welcoming environment.
- Conducted inventory checks for dining supplies, ensuring adequate stock levels were maintained.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Fostered strong relationships with repeat customers through personalized interactions that demonstrated genuine care for their dining preferences.
- Ensured a positive dining experience for guests with special dietary needs or allergies through careful communication between front-of-house staff and kitchen teams.
- Developed comprehensive training materials for new hires, customer service expectations, and job responsibilities.
- Trained, managed, and scheduled dining staff, distributing hours, and assignments to leverage strengths of individual team members.
- Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
- Improved team morale and productivity by providing ongoing support, recognition, and opportunities for professional growth.
Hostess
SpringRidge At Charbonneau
Wilsonville, OR
10.2025 - 01.2026
- Greeted customers warmly upon arrival and provided friendly presence throughout the dining experience.
- Managed service and bussing staff to ensure smooth cross-team collaboration.
- Collaborated with kitchen staff to communicate guest needs and special requests.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Assisted in maintaining cleanliness and organization of dining area for guest comfort.
- Provided menu information and answered questions to enhance guest experience.
- Adapted quickly to changing situations during peak service hours, ensuring smooth operations.
- Supported team members by coordinating table assignments for balanced service distribution.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Completed daily side work and opening and closing duties without fail.
- Backed up servers by checking on tables and retrieving items for guests.
- Cross-trained to handle different restaurant roles, including bar, serving, and bussing stations.
- Communicated professionally with customers, colleagues, and supervisors.
Education
Bachelor of Science - Nursing BSN RN
University of Portland
Portland, OR05.2028
Associate of Arts - Pre-Nursing
Clackamas Community College
Oregon City, OR06.2025
High School Diploma -
Canby High School
Canby06.2023
Skills
- Collaboration
- Communication
- Work ethic
- Inventory management
- Leadership
- Dependability
- Dedicated
Timeline
Dining Room Supervisor
SpringRidge At Charbonneau
01.2026 - 08.2026
Hostess
SpringRidge At Charbonneau
10.2025 - 01.2026
Server
SpringRidge At Charbonneau
03.2023 - Current
Bachelor of Science - Nursing BSN RN
University of Portland
Associate of Arts - Pre-Nursing
Clackamas Community College
High School Diploma -
Canby High School