MAKENNA A. WILLDEN
Gilbert,Arizona
Summary
Dynamic Credit Risk Professional with 9+ years of experience in financial services, specializing in portfolio management and risk assessment. Proven track record in implementing process improvements and managing multi-million-dollar portfolios. Strong leadership background with experience managing teams of 10+ employees.
Overview
10
10
years of professional experience
Work History
Senior Credit Analyst
Charger Global Logistics
05.2023 - Current
- Lead risk assessment initiatives for commercial credit portfolios
- Develop and implement comprehensive risk assessment protocols
- Execute financial analysis to determine business creditworthiness
- Create streamlined processes for improved operational efficiency
- Present credit decisions and findings to executive leadership
Senior Credit Analyst
GlobalTranz
03.2019 - 05.2023
- Managed proactive reviews for top 100 accounts
- Streamlined credit application assessment processes
- Developed risk assessment frameworks
- Coordinated with executive teams on credit decisions
- Managed multiple high-priority communication channels
Account Analyst II
GlobalTranz
03.2016 - 05.2019
- Oversaw client account collections and financial analysis
- Implemented final demand and third-party collections processes
- Prepared and presented financial performance reports to management
- Led cross-functional initiatives for dispute resolution
- Developed client relationship management strategies
Collections/Operations Manager
Fitness Works
08.2014 - 03.2016
- Managed corporate-level accounts receivable operations
- Resolved high-level client and employee disputes
- Collaborated with executive leadership on corporate initiatives
- Implemented new collection strategies and processes
- Managed up to 10 employees
- Oversaw client billing and contracts
Education
EMT Certification -
Pima Medical Institute
01.2013
general education and fire science
Mesa Community College
Skills
- Microsoft Office Suite (Advanced Excel, PowerPoint, Word)
- Tableau
- Business Intelligence and AI Applications
- Financial Analysis Software
- CRM and ERP Systems
Timeline
Senior Credit Analyst
Charger Global Logistics
05.2023 - Current
Senior Credit Analyst
GlobalTranz
03.2019 - 05.2023
Account Analyst II
GlobalTranz
03.2016 - 05.2019
Collections/Operations Manager
Fitness Works
08.2014 - 03.2016
EMT Certification -
Pima Medical Institute
general education and fire science
Mesa Community College