Makenzee Davis
Houston
Summary
Detail-oriented administrative professional and natural leader with a strong background in program coordination, training, and client advocacy. Proven ability to manage sensitive records, ensure regulatory compliance, and improve operational effectiveness through data analysis and strategic planning. Recognized for delivering high-quality administrative support, and enhancing client satisfaction.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
EmpowHER Endeavors
Houston
06.2024 - Current
- Monitor and analyze program data to identify gaps and implement corrective action plans.
- Collaborate with cross-functional teams to support training, prevention education, and organizational culture reviews.
- Maintain comprehensive documentation of policies, procedures, and program implementation.
- Ensure program compliance with budgetary and regulatory requirements.
- Research, identify, and refer clients to appropriate social service resources.
- Track and evaluate participant satisfaction to support continuous program improvement.
- Maintain current knowledge of regulations and statutes related to veteran services, including Chapter 434 agencies
Lead Consultant
Amazing Lash Studio
Houston
12.2022 - 01.2024
- Led over 500 hours of consultant training, improving team performance and service consistency.
- Supervised and evaluated staff, contributing to a 90% improvement in work accuracy.
- Served as a liaison between studio locations to enhance operational alignment and service delivery.
- Managed administrative duties, data entry, and office operations with 100% satisfaction based on customer and manager feedback.
- Implemented marketing strategies that increased visibility, membership, and sales by 25%.
- Maintained compliance with organizational policies, procedures, and inventory standards
Education
Some College (No Degree) - Bachelor of Science in Psychology
Texas Southern University
Houston, TXSkills
- Data analysis and documentation
- Documentation management
- Resource referral
- Policy writing and compliance monitoring
- Training development
- Administrative coordination
- Advocacy and referral services
- Customer and client support
References
References available upon request.
Timeline
Administrative Assistant
EmpowHER Endeavors
06.2024 - Current
Lead Consultant
Amazing Lash Studio
12.2022 - 01.2024
Some College (No Degree) - Bachelor of Science in Psychology
Texas Southern University