Makenzi Duffie
Hernando,MS
Summary
Reliable young adult enthusiastically pursuing an opportunity to add immediate value to a growing team. Inspired to help others and driven to apply an unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
I was a Lewisburg High School Marching Band Drum Major and am currently the Northwest MS Community College head Drum Major.
I am responsible for 220+ students. Responsibilities include making sure they are prepped and ready for performances, leading practices, and making sure they clean up after themselves. I was put in charge of equipment and instrument management, as well as logistics for the field/band.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Server
One and Only BBQ
Southaven, MS
12.2025 - Current
- Provided exceptional customer service to enhance the dining experience.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed orders efficiently using point-of-sale systems.
- Maintained cleanliness and organization of dining area and service stations.
Sales Associate
Hot Topic
Southhaven, MS
12.2023 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Cashier, handling money and purchases.
House Cleaner
Capitol Homes
Olive Branch, MS
05.2023 - 08.2023
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Emptied trashcans and transported waste to collection areas.
- Adhered to professional house cleaning checklist.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
Education
High School Diploma -
Lewisburg High School
Olive Branch, MS 08.2020 - 05.2024
No Degree - Health Sciences
Northwest Mississippi Community College
Senatobia, MS 08.2024 - Current
Skills
- Leadership
- Customer Service
- Professional Communication
- Punctual
- Hospitality service expertise
- Team collaboration
- Flexible and adaptable
- Critical thinking
- Organization and time management
- Friendly, positive attitude
- Problem-solving
- Dependable and responsible
Accomplishments
- Head drum major at NWCC going on 3 years
- Collaborated with a team of 200+ students in the development of marching band performances.
- Microsoft Office certified
Timeline
Server
One and Only BBQ
12.2025 - Current
No Degree - Health Sciences
Northwest Mississippi Community College
08.2024 - Current
Sales Associate
Hot Topic
12.2023 - 10.2024
House Cleaner
Capitol Homes
05.2023 - 08.2023
High School Diploma -
Lewisburg High School
08.2020 - 05.2024