Makenzie bailey
Sault Ste. Marie,MI
Summary
Dynamic and results-driven Crew Trainer at McDonald's Restaurant, specializing in employee training and customer service excellence. Proven ability to enhance team performance through effective mentorship and active listening. Skilled in cash handling and maintaining high standards of food safety, contributing to a positive dining experience for customers.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
11.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Maintained current knowledge of all team position requirements.
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Active listening
- Team leadership and supervision
- Cleaning and sanitation
- Staff education and training
Languages
English
Native or Bilingual
Timeline
Crew Trainer
McDonald's Restaurant
11.2022 - Current
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