Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Makenzie Brady

Milton

Summary

Dynamic sales leader with proven success at Walmart, excelling in team development and customer engagement. Skilled in inventory management and problem-solving, I enhanced product visibility and drove sales through innovative promotional strategies. Committed to fostering a collaborative environment, I consistently improved team performance and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Team Lead Sales Associate

Walmart
05.2023 - Current
  • Led team in achieving sales targets through effective customer engagement and product knowledge.
  • Trained new associates on company policies, customer service standards, and operational procedures.
  • Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
  • Developed promotional displays to drive product visibility and increase customer interest in seasonal items.
  • Monitored daily sales performance, identifying trends to inform future strategies and improve results.
  • Collaborated with management to implement training programs that improved team performance and morale.

Shift Manager

McDonald's Restaurant
12.2023 - 09.2025
  • Supervised daily operations, ensuring adherence to quality and service standards.
  • Trained and mentored new team members on operational procedures and customer service protocols.
  • Coordinated shift schedules, optimizing staff allocation for peak hours and efficiency.
  • Implemented inventory management practices, reducing waste while maintaining supply levels.
  • Resolved customer inquiries and complaints promptly, enhancing overall guest satisfaction.
  • Monitored food safety practices, ensuring compliance with health regulations and company policies.
  • Assisted in developing promotional strategies to drive sales during high-traffic periods.
  • Analyzed shift performance metrics to identify improvement areas and enhance team productivity.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.

Safety Supervisor

Lutron Electronics Co. Inc
05.2019 - 12.2023
  • Completed comprehensive workplace safety inspections to identify potential hazards.
  • Supported staff training sessions focused on safety protocols and emergency readiness.
  • Documented incidents accurately, maintaining thorough records for audits.
  • Monitored safety equipment usage, reporting maintenance needs to enhance preparedness.
  • Collaborated with team members to elevate safety awareness among employees.
  • Contributed ideas during safety meetings aimed at improving practices and policies.
  • Updated required safety signage and communicated changes promptly to all staff members.
  • Fostered a proactive safety culture through continuous coaching and support.

Education

High School Diploma -

Argyle Central School
Argyle, NY
06.2015

Skills

  • Staff development
  • Financial acumen
  • Strong leadership
  • Stockroom management
  • Team building
  • Objection handling
  • Closing techniques
  • Merchandise flow
  • Hospitality and accommodation
  • Sales supervision
  • Teamwork
  • Associate coaching
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Customer satisfaction
  • Organizational skills
  • Team collaboration

Accomplishments

I made the News paper and was labeled a small town hero and still am in the Town of Milton.

I also help run a non profit animal rescue.

Timeline

Shift Manager

McDonald's Restaurant
12.2023 - 09.2025

Team Lead Sales Associate

Walmart
05.2023 - Current

Safety Supervisor

Lutron Electronics Co. Inc
05.2019 - 12.2023

High School Diploma -

Argyle Central School

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