Makenzie Buss
Sioux City,IA
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
1
1
year of professional experience
Work History
Server
Olive Garden Restaurant
01.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Hostess
Mars Resort
09.2022 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Life Guard
Aquaguard Pool Management
05.2023 - 07.2023
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
Education
High School Diploma -
Woodstock North
Woodstock, Illinois 05.2023
Skills
- Guest Engagement
- Academic Support
- Problem Solving
- Project Coordination
- Team Development
- Fast Learner
Hobbies
I enjoyed reading, writing, journaling, hanging out with friends and family, especially my dog Chewy, working, learning at school, focusing on my dreams and passions, and working with others.
Timeline
Server
Olive Garden Restaurant
01.2024 - Current
Life Guard
Aquaguard Pool Management
05.2023 - 07.2023
Hostess
Mars Resort
09.2022 - Current
High School Diploma -
Woodstock North
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