Makenzie Coon
Las Vegas,NV
Summary
High-energy extremely positive Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. I love people and am great at defusing any and all conflicts with customers and staff.
Overview
6
6
years of professional experience
Work History
Store Manager
7-eleven Convenience Store
07.2017 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Assisted with hiring, training and mentoring new staff members.
- Handled all customer issues and concerns.
Server/Hostess
Angry Crab Shack
11.2021 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Shipping and Receiving Clerk
Canna Hemp Infused
02.2019 - 05.2021
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Analyzed data to prepare reports and identify process improvements.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Education
High School Diploma -
Coronado High School
Henderson, NV06.2010
Skills
- Customer Service Management
- Operations Management
- Retail Inventory Management
- Customer Relations
- Loss Prevention
- Goals and Performance
- Friendly and Positive
Timeline
Server/Hostess
Angry Crab Shack
11.2021 - 12.2023
Shipping and Receiving Clerk
Canna Hemp Infused
02.2019 - 05.2021
Store Manager
7-eleven Convenience Store
07.2017 - Current
High School Diploma -
Coronado High School
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