Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makenzie Dehaan

Shiloh,IL

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Seeking a responsible and challenging position that will expand knowledge and offer opportunities for personal and professional growth.

Overview

5
5
years of professional experience

Work History

Restaurant Hostess

Oaxaca Restaurant
O'Fallon, Illinois
03.2026 - Current
  • Managed reservation system to optimize seating arrangements and guest flow.
  • Greeted and seated guests promptly in a fast-paced dining environment.
  • Provided menus and explained daily specials to enhance customer experience.

Customer Service

Panera Bread
Shiloh, IL
09.2024 - 07.2026
  • Assisted customers with product inquiries and provided exceptional service.
  • Greeted customers and provided friendly customer service.
  • Welcomed customers into the store with a friendly demeanor. and provided friendly customer service.

Assistant Manager, Customer Service

Little Caesars Pizza
Shiloh, IL
07.2023 - 07.2024
  • Led shifts, developing leadership skills through effective team coordination
  • Provided support and guidance in team settings, enhancing collaboration and service quality
  • Balanced independent tasks with collaborative efforts, contributing to team success and customer satisfaction
  • Worked effectively in fast-paced environments

Customer Service

Chick-fil-A
08.2022 - 06.2023
  • Delivered personalized customer service to enhance satisfaction
  • Maintained organization and attention to detail to support operational efficiency
  • Organized and detail-oriented with a strong work ethic
  • Adapted quickly to fast-paced environments by prioritizing tasks and managing time efficiently.

Baker

The Woods Coffee Bakery
08.2021 - 04.2022
  • Produced high-quality baked goods, enhancing customer satisfaction
  • Maintained safe work environment by adhering to sanitation guidelines and promptly addressing hazards
  • Ensured product freshness through proper storage techniques and regular stock rotation

Education

High School Diploma -

Mascoutah High School
Mascoutah, IL

Skills

  • Reservation management
  • Customer Service
  • Food Safety Practices
  • Food safety
  • Quality Control
  • Money Handling
  • Adaptability
  • Diversity collaboration
  • Strong Work Ethic

Timeline

Restaurant Hostess

Oaxaca Restaurant
03.2026 - Current

Customer Service

Panera Bread
09.2024 - 07.2026

Assistant Manager, Customer Service

Little Caesars Pizza
07.2023 - 07.2024

Customer Service

Chick-fil-A
08.2022 - 06.2023

Baker

The Woods Coffee Bakery
08.2021 - 04.2022

High School Diploma -

Mascoutah High School
Makenzie Dehaan