Makenzie DeLuca
Hooksett,NH
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Store Manager
Cellular Freedom
01.2020 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maintained open lines of communication with company owner, sharing pertinent information about store performance and requesting support when needed.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Head Line Cook
Mtr Macs
02.2018 - 01.2020
- Improved kitchen efficiency by streamlining prep processes and optimizing workstations.
- Enhanced menu offerings with innovative dishes, utilizing seasonal ingredients and regional flavors.
- Trained junior cooks in advanced culinary techniques, elevating overall team skill level.
- Maintained a clean and safe kitchen environment, adhering to strict sanitation guidelines.
- Received recognition for exceptional customer service, consistently earning positive feedback from patrons.
Education
High School Diploma -
Pinkerton Academy
Derry, NH06.2020
Skills
- Customer Service Management
- Employee Training
Timeline
Store Manager
Cellular Freedom
01.2020 - Current
Head Line Cook
Mtr Macs
02.2018 - 01.2020
High School Diploma -
Pinkerton Academy
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