Makenzie DeRego
JUNEAU,AK
Summary
Meticulous sales representative looking for long-term career opportunity. Excels at multi-tasking and works well under pressure. Broad industry experience includes Food Service, Healthcare, Finance, and Restaurant Management. Seasoned management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors.
Overview
15
15
years of professional experience
Work History
Sales Associate
SYSCO Food Services
08.2017 - Current
- Developed strong relationships with clients through consistent communication and excellent customer service.
- Coordinated with logistics teams to ensure timely delivery of products, minimizing delays or issues with orders fulfillment.
- Managed and grew existing accounts, resulting in increased sales and repeat business. Built rapport with account decision-makers to achieve long-term sales results.
- Delivered informative presentations to prospective clients, showcasing the company's food service capabilities and offerings.
- Identified areas of improvement within internal processes, leading initiatives that drove efficiency across the organization's operations.
- Expanded the client base by identifying potential customers and presenting tailored food service solutions. Traveled across territory to connect with established and prospective customers.
- Established and exceeded annual sales goals and developed strategic plans to achieve targets consistently.
- Participated in regional trade shows to promote company's services, generating leads and increasing brand visibility in the market.
- Increased customer satisfaction by providing exceptional food service sales support and timely order processing. Actively resolved customer concerns or complaints promptly while maintaining a positive relationship with them.
- Mentored junior sales team members, fostering professional growth and skill development in food service sales.
- Assisted in menu planning, costing, and design for current and prospective customers, as well as for various events, ensuring high-quality dining experiences for guests.
Dispensing Optician
Northern Lights Optical (Specs in the City)
01.2015 - 08.2017
- Verified patients’ eligibility and claims status with insurance agencies.
- Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
- Fitted and adjusted eyeglasses and contact lenses.
- Educated patients about proper contact lens care, visual hygiene and safety.
- Trained patients to safely insert and remove contact lenses.
- Used many different ophthalmic instruments to measure and record patients’ lens power.
- Fabricated lenses to meet prescription specifications.
- Recommended lenses, lens coatings and frames to suit client needs.
- Accurately measured bridge and eye size, vertex distance, temple length, pupillary distance and optical centers of eyes.
- Rotates and orders frame stock based on contemporary styles and up-to-date eyeglass fashion, as well as ordering warranty frames for current patients, contact lenses, ophthalmic gear and accessories.
Barista / Bartender
Jacobsen Daniel's (JDA)
04.2016 - 08.2016
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Conducted successful cash audits at end of each shift.
- Waited on multiple customers at bar and throughout bar area.
- Verified that guests at the bar were of legal age.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Provided friendly and attentive service and exceptional hospitality.
Front Service Worker - Assistant Manager
Hot Bite
05.2009 - 09.2014
- Assisted the owners in setting up and taking down the seasonal establishment every year.
- Supervised kitchen staff of 20 people and ensured proper set-up, food preparation, kitchen clean-up and proper shut down.
- Ensured freshness of food and ingredients by checking for quality, coordinating inventory, and rotating stock.
- Estimated amounts and costs of required supplies, such as food and ingredients.
- Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.
- Spoke with patrons to ensure satisfaction with food and service.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
- Assisted in purchasing adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
- Assisted in the interviewing, hiring, and training process of new employees.
Education
Pre-Med -
Boise State University
Boise, IDHigh School Diploma -
Thunder Mountain High School
Juneau, AK2012
Skills
- Strong client-interaction skills
- Energetic, friendly and enthusiastic
- Goal Oriented / Self Motivated
- Management / Leadership Experience
- Complex Problem Solving
- Sales Training / Development
- Negotiation Tactics
- Client Acquisition
- Attention to Detail
- Adaptability
Additional Information
Reference:
Lawrence Bindner, Sysco Corporation, 206-503-3249
Professional reference of 8 years.
Austin White, Pilot Skywest Airways, 907-723-1287
Personal and professional reference of 15+ years.
Virginia Custer, Beautician, 907-209-8400
Personal reference of 15+ years.
Timeline
Sales Associate
SYSCO Food Services
08.2017 - Current
Barista / Bartender
Jacobsen Daniel's (JDA)
04.2016 - 08.2016
Dispensing Optician
Northern Lights Optical (Specs in the City)
01.2015 - 08.2017
Front Service Worker - Assistant Manager
Hot Bite
05.2009 - 09.2014
Pre-Med -
Boise State University
High School Diploma -
Thunder Mountain High School