Makenzie Gibbs
Gilbert,AZ
Summary
Effective at adapting to new and fast-paced environments. Skilled at working with others. Focused on helping new guests and colleagues. Familiar with different online applications and keeping an organized environment.
Overview
2
2
years of professional experience
Work History
Barista Trainer
Marriot Hotel
Phoenix, AZ
03.2022 - Current
- Assessed skill levels of new and existing baristas, providing individualized training plans.
- Developed detailed lesson plans to ensure consistent delivery of training materials.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained clean and organized workspace.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Displayed telephone etiquette, effectively handling difficult calls.
Education
Bachelor of Science - Criminal Justice And Business
Arizona State University
Tempe, AZ05-2025
Skills
- Training Backgrounds
- Performance Improvements
- Team Player
- Team Leadership
- Speedy and Efficient
- Adaptability
- Time management
Accomplishments
- Honor Roll
- Dean's List
- Multiple Scholarships
Timeline
Barista Trainer
Marriot Hotel
03.2022 - Current
Bachelor of Science - Criminal Justice And Business
Arizona State University
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