LaQuay Scott
Bronx
Summary
Qualified candidate in problem solving and conflict resolution. Experience in working with people from all aspects of life.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Barista Trainer
Starbucks
01.2015 - Current
- Operating POS system
- Instructing new hires on company policies
- Ensuring quality customer service
- Maintaining cleanliness of store
- Crafting/Serving drinks
Hospice Home Health Aide
Metropolitan Jewish Health System
01.2012 - 01.2013
- Provided emotional support for patients in hospice care. Help patients' families with bereavement.
- Provided basic nursing care (e.g., assistance with independent daily living activities)
- Provided up-to-date records regarding patient care, such as progress of medical conditions, medical treatment, and grievances and/or concerns of patient.
- Communicated within an interdisciplinary medical team regarding patient status.
- Ensured cleanliness of living quarters.
Education
Some college - Humanties
LaGuardia Community College
Long Island City, NY01.2011
Skills
- Cash Handling
- Cashier
- Customer Service
- POS
- Cash
- Cleaning
- Microsoft Office
- Home Care
- Conflict Management
- Ability to multi-task
- Able to adapt to stressful situations effectively
- Understanding of different cultural and ethnic backgrounds
Certification
- Certified Home Health Aide
- Home Health Aide
Assessments
- Food Service: Customer Situations, 2020-01-01, Proficient
- Receptionist, 2020-02-01, Highly Proficient
- Youth Program Counselor, 2020-02-01, Highly Proficient
- Attention to Detail, 2020-02-01, Highly Proficient
- Customer Focus & Orientation, 2020-02-01, Proficient
- Front Desk Agent (Hotel), 2020-07-01, Proficient
- Customer Service Manager, 2020-10-01, Highly Proficient
- Cooking Skills: Basic Food Preparation, 2020-10-01, Proficient
- Brand Ambassador, 2020-10-01, Expert
- First Aid, 2020-10-01, Proficient
- Home health aide skills, 2021-01-01, Highly Proficient
- Verbal communication, 2020-02-01, Proficient
- Sales skills, 2021-05-01, Proficient
- Case management & social work, 2021-06-01, Proficient
- Nursing assistant skills, 2021-08-01, Proficient
Timeline
Barista Trainer
Starbucks
01.2015 - Current
Hospice Home Health Aide
Metropolitan Jewish Health System
01.2012 - 01.2013
Some college - Humanties
LaGuardia Community College