Makenzie Holcomb
Elkton,MD
Summary
Experienced with customer service, teamwork, and multitasking. Utilizes effective communication and problem-solving abilities to enhance guest experiences. Track record of maintaining a clean and organized work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Team Member
Johnnys Sushi House
10.2019 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
Education
Associate of Science - Nursing
Cecil College
North East, MD05-2025
High School Diploma -
Rising Sun High School
North East, MD05-2021
Skills
- Strong teamwork
- Customer interaction
- Cleanliness standards
- Food safety knowledge
- Guest experiences
- Hygiene practices
- Supply Restocking
- Food allergy awareness
- Hospitality service expertise
Certification
- American Heart Association Basic Life Support (BLS) – American Heart Association.
Timeline
Restaurant Team Member
Johnnys Sushi House
10.2019 - Current
- American Heart Association Basic Life Support (BLS) – American Heart Association.
Associate of Science - Nursing
Cecil College
High School Diploma -
Rising Sun High School
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