Makenzie Hudson

• Actively involved with Drug Supply Chain Security Act (DSCSA) business processes which includes, but not limited to: VRS Support, GLN Onboarding, and Serialization/Aggregation related initiatives.
• Analyze sales data and market trends to inform decision-making and drive continuous improvement in sales processes and strategies.
• Collaborate with research and development (R&D) team to scale up production of new pharmaceutical products and ensure successful commercialization.
• Consistently build and maintain strong relationships with over 3,000 active customers.
• Develop and execute strategic sales plans to achieve revenue targets and increase market share for pharmaceutical products.
• Established key performance indicators (KPIs) and performance metrics to monitor and evaluate operational performance, driving continuous improvement and operational excellence.
• Evaluate and submit RFPs, proposals, and bids for ANDA, 5038 outsourcing and contract manufacturing opportunities.
• Facilitate and perform compliance related processes for FDA and State Board of Pharmacy Audits, DEA Compliance and Regulatory requests.
• Gather Pricing and market feedback for current products and new products in pipeline for development.
• Manage new product setup in Pharmaceutical Inventory Management System (PIMS) and Customer Relationship Management System (CRM),
• Oversee order management and fulfillment processes for all divisions, totaling over 500 million+ doses per year.
• Played key role in pricing and launching over 200 new 503B products.
• Finished Goods Inventory Management, tracking and tracing for all divisions.
• Work alongside Senior Contract Analyst to negotiate and maintain multi­-million-dollar contracts.
• Work directly with President of 503B Outsourcing to manage team of pharmaceutical sales representatives.

• Assisted the Executive Sales Director to manage the sales team and national accounts.

• Managed inventory levels at our distribution centers in Murray, KY and Phoenix, AZ and West Columbia, SC.

• Managed purchase order and fulfillment processes for ANDA, 503B Outsourcing and Contract Manufacturing divisions.

• Primary Liaison between customers and the sales team for all product updates, order Inquiries and other applicable communication.

• Provided customers with proof of licensure and other pertinent company documents needed to validate us as a trusted vendor.

• Represented the company at industry events, trade shows, and conferences as needed.

• Served as the FDA's contact for drug-shortage updates and product submissions.

• Setup Group Purchasing Organizations (GPO), Wholesalers, Pharmacy Benefit Manager (PBM), Integrated Delivery Networks (IDN), Government, and direct Contracts for all divisions.

• Created, updated and managed all national accounts and assigned them to their correct GPO's and pricing tiers.
• Facilitated all product donations and requests.
• Handled any incoming inquiries from customers regarding order status, product release status, and delivery timelines.
• Managed and maintained customer licensure and contact information for all ANDA, 503B Outsourcing and Contract Manufacturing accounts.
• Managed inventory levels at distribution centers in Murray, KY and Phoenix, AZ.
• Managed purchase order and fulfillment processes for ANDA and 503B Outsourcing divisions.

• Served as public relations and marketing contact for 12 organizations managed by Queen Communications.
• Wrote, developed and designed news releases, newsletters, brochures, flyers, formal letters, programs, advertisements, magazines, membership directories and other promotional materials.
• Membership recruitment and retention.
• Conference and event planning to include handling attendee registration, speaker confirmation, soliciting exhibitors and industry partners, onsite logistics, continuing education applications and securing funding.