Compassionate Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
5
5
years of professional experience
Work History
Case Manager - Coordinated Service Teams
Waupaca County DHHS
Waupaca, WI
04.2023 - Current
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Developed comprehensive case management plans to address client needs and goals.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Partnered with physicians, social workers, school staff, activity therapists, and nutritionists to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Utilized trauma-informed approach to promote healing and empowerment for clients.
Provided leadership, guidance and support to staff members.
Participated in community events to promote services and engage with public.
Correctional Officer
Waupaca County Sheriffs Department
Waupaca, WI
01.2020 - 04.2023
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Completed intake paperwork, fingerprints, and searches.
Observed behavior of residents individually and in groups.
Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Interviewed inmates to obtain information and assess needs.
Coordinated with other law enforcement personnel to exchange information.
Asset Protection Associate
Walmart
Wisconsin Rapids, WI
06.2018 - 01.2020
Controlled reduction of loss inventory by protecting company assets.
Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
Contacted local authorities and apprehended shoplifters.
Patrolled store departments to check for suspicious activities.
Wrote reports for internal and external theft.
Maintained secure environment by regularly checking store premises and inspecting security equipment.
Kept patrons and employees safe and from criminal activity.
Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
<ul>
<li>Coordinated production schedules and ensured timely delivery of materials.</li>
<li>CLIENT HANDLED: Timberland, Tommy Hilfiger, Calvin Klein, Mango, Dustin, A&F, GAS, Cevimode, C. Lloyds, Oxbow, IKKS, Nordstrom, Lyle & Scott.</li>
<li>STYLES HANDLED: Men's shorts and pants, including bottoms such as chinos, cargo shorts, and shirts made from fabrics like twill weave, plain weave, and corduroy.</li>
<li>Supervised daily stock operations and ensured inventory accuracy.</li>
<li>Worked with cross-functional teams to achieve goals.</li>
</ul> at MEENAKSHI INDIA PVT LTD. SALEM<ul>
<li>Coordinated production schedules and ensured timely delivery of materials.</li>
<li>CLIENT HANDLED: Timberland, Tommy Hilfiger, Calvin Klein, Mango, Dustin, A&F, GAS, Cevimode, C. Lloyds, Oxbow, IKKS, Nordstrom, Lyle & Scott.</li>
<li>STYLES HANDLED: Men's shorts and pants, including bottoms such as chinos, cargo shorts, and shirts made from fabrics like twill weave, plain weave, and corduroy.</li>
<li>Supervised daily stock operations and ensured inventory accuracy.</li>
<li>Worked with cross-functional teams to achieve goals.</li>
</ul> at MEENAKSHI INDIA PVT LTD. SALEM
<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY