Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makenzie Montgomery

Bridgeton,MO

Summary

Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines. Seeking new challenges and opportunities along with personal growth and achievements.

Overview

11
11
years of professional experience

Work History

Office Manager

Clarkson Eyecare
St. Peters, MO
10.2021 - Current
  • Directed and led employees, supervising activities to drive productivity and efficiency. Delegated daily tasks to team members to optimize group productivity and overall team success. Supporting our Doctors schedules and stepping into projects to help the Doctors when needed. Hiring and training of complete staff. Worked one on one with each staff member and trained each member for their roll. Managed offices billing ques and worked with different types of insurances along side the patients

Assistant Manager

Clarkson Eyecare
Creve Coeur, MO
07.2019 - 10.2021

Directed and led 10+ employees, supervising activities to drive productivity and efficiency. Delegated daily tasks to team members to optimize group productivity and overall team success. Supporting our Doctors schedules and stepping into projects to help the Doctors when needed. Organized staff schedules, workflows and shift coverage to meet expected business demands and to help cover our district. Hiring and training of complete staff. Managed offices billing ques and worked with different types of insurances along side the patients

Optician

Clarkson Eyecare
Creve Coeur, MO
09.2017 - 07.2019

Top preforming optician who is crossed trained in all areas of the office. Able to assist in training, auditing, and filling in when Technicians are out of the office. OCT and Visual field trained and Pre test for various Clarkson Eyecare doctors. Displayed a successful track record in resolving patient conflicts.

Waittress

Applebee's Restaurant
Saint Peters, MO
08.2014 - 09.2017

As a waitress I suggested food and beverages to the guest, observe guests, and ensure their satisfaction with the service. I promptly respond to guest with an additional request while maintaining proper dining experience, delivering items, and fulfilling customers needs. I understand and can communicate products and services available at the restaurant. While making sure the guests dining experience is fun and enjoyable

Flight Attendant

GoJet Airlines
Bridgeton , MO
11.2015 - 09.2016

Top-performing flight attendant with a solid track record of providing exceptional services to passengers, all the way through their destinations. Committed to the total safety and comfort of passengers. A friendly and fun individual who works well with other cabin crew members in a spirited-team-environment.

Education

Associate of Arts -

St. Charles Community College
Saint Charles, MO, USA

Skills

  • Attention to detail
  • Office administration
  • Scheduling coordination
  • Conflict resolution
  • Relationship building
  • Maintained inventory accuracy
  • Billing Auditing
  • Medical billing coding
  • Detail oriented
  • Microsoft Word, Excel, PowerPoint
  • Planning/coordinating
  • Organizational planning
  • Demonstrated ability to respond to medical emergencies
  • CPR & First aid certified
  • Skilled in filling with insurances
  • Superior communication skills
  • Team player
  • Skilled multi-tasker
  • Excellent judgement
  • Customer relationship management

Timeline

Office Manager

Clarkson Eyecare
10.2021 - Current

Assistant Manager

Clarkson Eyecare
07.2019 - 10.2021

Optician

Clarkson Eyecare
09.2017 - 07.2019

Flight Attendant

GoJet Airlines
11.2015 - 09.2016

Waittress

Applebee's Restaurant
08.2014 - 09.2017

Associate of Arts -

St. Charles Community College
Makenzie Montgomery