Makenzie Marriott
Spring,Tx
Summary
Detail-oriented professional with a versatile background in hospitality and customer service. Proven ability to manage time effectively and maintain organized environments, contributing to operational efficiency and improved customer satisfaction. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Bartender
IDKY Lounge
Spring, TX
07.2024 - Current
- Mixed cocktails and beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of the bar area during busy shifts.
- Assisted customers with drink selections and provided excellent service.
- Operated cash register, processed payments, and managed tabs efficiently.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
Front Desk Receptionist
Highland Woods Health
The Woodlands, Texas
01.2024 - 07.2024
- Answered phone calls promptly and directed inquiries to appropriate staff.
- Managed appointment scheduling and coordinated patient flow efficiently.
- Maintained cleanliness and organization of the front desk area consistently.
- Handled confidential patient information with discretion and professionalism.
- Greeted customers warmly and made them feel welcome.
Front Desk Receptionist
Champions Pediatrics
Spring, TX
08.2023 - 12.2023
- Greeted patients warmly and ensured a welcoming atmosphere.
- Managed appointment scheduling and coordinated patient flow efficiently.
- Answered phone calls promptly and directed inquiries to appropriate staff.
- Processed patient information and maintained accurate records in the system.
- Assisted families with insurance verification and forms completion.
Bartender Shift Manager
Tapped Crafthouse
Spring, TX
03.2023 - 08.2023
- Supervised bar operations during shifts to ensure efficient service delivery.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Engaged with customers to provide excellent service and enhance their experience.
Sales Associate
Banditosbaseball
Tomball, Texas
07.2021 - 02.2023
- Assisted customers in selecting merchandise and provided product information.
- Maintained store displays and ensured products were properly stocked.
- Handled cash transactions and processed customer purchases efficiently.
- Developed strong product knowledge to address customer inquiries effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
Education
High School Diploma -
Tomball High School
Tomball, TX05-2023
Lone Star College
Tomball TxSkills
- Customer service
- Cash handling
- Sales techniques
- Time management
- Appointment scheduling
- Effective communication
- Team collaboration
Certification
TX Food Handlers Management
Timeline
Bartender
IDKY Lounge
07.2024 - Current
Front Desk Receptionist
Highland Woods Health
01.2024 - 07.2024
Front Desk Receptionist
Champions Pediatrics
08.2023 - 12.2023
Bartender Shift Manager
Tapped Crafthouse
03.2023 - 08.2023
Sales Associate
Banditosbaseball
07.2021 - 02.2023
High School Diploma -
Tomball High School
Lone Star College