Makenzie Matthews
Alpine,NY
Summary
Results-driven professional prepared for this role with strong background in achieving high-impact outcomes. Skilled in problem-solving, critical thinking, and effective communication. Known for fostering team collaboration and adapting to evolving needs. Adept at utilizing analytical skills and innovative solutions to drive success.
Overview
4
4
years of professional experience
Work History
Team Lead
Alfred State Campus Recreation
09.2022 - Current
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Utilized social media and other marketing strategies to promote gym programs and services, attracting new clients and increasing revenue.
- Skilled at working independently and collaboratively in a team environment.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Server
Cracker Barrel
09.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Associate of Science - Biological Sciences
Alfred State College
Alfred, NY05-2026
Bachelor of Science - Forensic Science Technology
Alfred State College
Alfred, NY05-2026
High School Diploma -
Horseheads High School
Horseheads, NY06-2022
Skills
- Safety Procedures
- Professionalism
- Teamwork skills
- Critical Thinking
- Multitasking Abilities
- Problem-solving abilities
- Reliability
- Oral communication
- Time management abilities
Timeline
Team Lead
Alfred State Campus Recreation
09.2022 - Current
Server
Cracker Barrel
09.2020 - Current
Associate of Science - Biological Sciences
Alfred State College
Bachelor of Science - Forensic Science Technology
Alfred State College
High School Diploma -
Horseheads High School
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