Makenzie Merkey
Clermont
Summary
Developed exceptional interpersonal and organizational skills in fast-paced restaurant environment, seeking to transition into new field. Proficient in managing guest relations and coordinating reservations while maintaining welcoming atmosphere. Eager to bring these transferable skills to new professional setting.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Texas Roadhouse
Clermont, FL
09.2025 - Current
- Greeted and seated guests promptly, ensuring welcoming atmosphere.
- Managed reservation system to optimize table assignments and reduce wait times.
- Collaborated with servers to communicate guest needs and enhance dining experience.
- Handled guest inquiries and concerns with professionalism and efficiency.
- Monitored restaurant flow during peak hours to ensure smooth operations.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
To-Go Specialist/Expo Runner
Cracker Barrel
Clermont, FL
08.2024 - 01.2025
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
- Maintained a clean and inviting pickup area, contributing to a positive customer experience.
- Reduced wait times for customers, prioritizing timely food preparation and packaging.
- Utilized strong organizational skills in arranging completed orders neatly while minimizing space consumption within the pick-up area.
Education
High School Diploma -
Lake Minneola High School
Clermont, FLSkills
- Strong multitasking
- Initiative-taking
- Quick learner
- Flexibility
- Goal oriented
- Order accuracy
- Customer service
- Active learning
Timeline
Restaurant Hostess
Texas Roadhouse
09.2025 - Current
To-Go Specialist/Expo Runner
Cracker Barrel
08.2024 - 01.2025
High School Diploma -
Lake Minneola High School