Makenzie Murphy
Olathe,KS
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Client Advocate
Zoe's House Adoption Agency
02.2024 - Current
- Interviewed clients to assess situations, limitations, and issues and implement services to address needs.
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
- Offered therapeutic services and crisis intervention to women in crisis.
- Partnered with local organizations to expand access to social and community services.
- Monitored program performance and outcomes for successful delivery of services.
- Identified available community resources and programs for low-income families.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Sales Associate
Louisburg Cider Mill
09.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Manager
Lumine Salon
11.2019 - 03.2023
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Maintained general appointment calendar and set shift schedules.
- Handled employee scheduling and coverage needs during business hours.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor-sweeping.
Education
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA05-2023
Skills
- Organizational skills
- Task prioritization
- Verbal and written communication
- Proactive problem-solving
- Crisis intervention
- Community resources
- Client Advocacy
- Multi-task management
- Exceptional communication
- Reliability
Timeline
Client Advocate
Zoe's House Adoption Agency
02.2024 - Current
Sales Associate
Louisburg Cider Mill
09.2023 - 01.2024
Manager
Lumine Salon
11.2019 - 03.2023
Bachelor of Science - Psychology
Liberty University
Similar Profiles
Ari MillerAri Miller
Barista at Zoe's Coffee HouseBarista at Zoe's Coffee House
Brittney BaileyBrittney Bailey
Barista at Zoe's Coffee HouseBarista at Zoe's Coffee House
Julia GillespieJulia Gillespie
Volunteer at Private Pet Adoption AgencyVolunteer at Private Pet Adoption Agency