Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Makenzie Olsen

Roy,WA

Summary

Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer service and team leadership. Proven ability to optimize inventory flow and enhance team performance through effective coaching. Skilled in stocking and replenishment, with a strong commitment to maintaining a positive shopping experience for customers.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience

Work History

Sales Associate

Walmart
12.2021 - 12.2025
  • Stocked and replenished food and consumable products while maintaining inventory levels.
  • Maintained backroom organization to improve inventory flow and accessibility.
  • Mollaborated with team members to meet daily stocking goals in a fast paced environment.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Food and Consumable Team Lead

Walmart
06.2024 - 10.2025
  • Led and supervised a team of associates to ensure efficient daily operations across frozen and dairy.
  • Improved department efficiency by optimizing task delegation and daily workflow planning.
  • Maintaining product availability through stocking, zoning, and rotation.
  • Monitored sales performance and shrink metrics taking corrective action to meet department goals
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Coached team members in techniques necessary to complete job tasks.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Sales Associate

The UPS Store Inc.
08.2021 - 01.2022
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to build rapport and loyalty.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Applied effective time management techniques to meet tight deadlines.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Minimized delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.

Education

High School Diploma -

Yelm High School
Yelm, WA

Skills

  • Stocking and receiving
  • Customer engagement
  • Teamwork
  • Time management
  • Customer service
  • Professional appearance
  • Shelf stocking
  • Flexible schedule
  • Store opening and closing
  • Display signage
  • Stock replenishment
  • Fixture placement
  • Excellent communication
  • Coaching and mentoring
  • Team leadership

Timeline

Food and Consumable Team Lead

Walmart
06.2024 - 10.2025

Sales Associate

Walmart
12.2021 - 12.2025

Sales Associate

The UPS Store Inc.
08.2021 - 01.2022

High School Diploma -

Yelm High School
Makenzie Olsen