Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Makenzie Parenteau

Newport

Summary

I am a well-rounded professional who is trained in a variety of skills ranging from emergency medical care to excellent customer service. I possess calm and empathetic traits essential for high-stress environments. Lastly, I am a dedicated student who loves to learn.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barback/Waitress

Hoagies Pizza And Pasta
05.2023 - Current
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted bartenders with drink preparation tasks, resulting in faster service.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

LNA

Bel Aire Assisted Living
07.2022 - 08.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Education

Bachelor of Science - Neuroscience

University of Vermont
Burlington, VT
05-2027

High School Diploma -

North Country High School
Newport, VT
06-2023

Skills

  • Customer service
  • Strong multitasking
  • Punctual and reliable
  • Team collaboration
  • Time management
  • Patient care
  • Compassion and empathy
  • Active listening
  • Critical reflection

Certification

  • EMT Certification
  • CPR/AED Certification
  • Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
  • National Incident Management System (NIMS) ICS-100 and ICS-700,
  • HAZMAT Awareness Certification
  • OSHA Certified
  • Mandatory Reporter Training
  • HIPPA
  • Alcohol Seller/Server License – Vermont State Liquor Control Board

Interests

  • An active member in the Planned Parenthood Generation Action at UVM
  • An active member of the Pre-Physician's Assistant Club at UVM


Timeline

Barback/Waitress

Hoagies Pizza And Pasta
05.2023 - Current

LNA

Bel Aire Assisted Living
07.2022 - 08.2023

Bachelor of Science - Neuroscience

University of Vermont

High School Diploma -

North Country High School

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Makenzie Parenteau