Summary
Overview
Work History
Education
Skills
Timeline
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MaKenzie Payne

Columbus,OH

Summary

Hello!

My name is Makenzie Payne and I am twenty three years old. I believe I am an Optimistic and caring professional with experience in healthcare and legal office environments. I'm currently working as a behavioral technician, with strong skills in patient interaction, time management, and administrative support. I am known for providing compassionate service, maintaining professionalism under pressure, and handling sensitive information with discretion. I am enrolled at columbus state community college to further pursue a career in the medical felid. I'm eager to bring dedication, empathy, and strong organization skills to a clinical team.

Overview

8
8
years of professional experience

Work History

Registered Behavior Technician

BlueSprig
01.2025 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
  • Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.

Sandwich Artist

SUBWAY®Restaurants
10.2017 - Current
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Increased speed of service through effective multitasking and time management skills.

Paralegal Assistant

Schiff & Associates Co., LPA
08.2021 - 10.2024
  • Collaborated effectively with legal team members, fostering a positive work environment and increased efficiency.
  • Reduced case backlog by efficiently prioritizing and organizing diverse paralegal tasks.
  • Increased firm''s efficiency by implementing a digital archival system for easy retrieval of case files and records.
  • Maintained strict confidentiality while handling sensitive client information according to established ethical guidelines.
  • Improved accuracy in document management through meticulous proofreading and editing of legal documents.

Education

No Degree - AS Science

Columbus State Community College
Columbus, OH
05-2027

High School Diploma -

Gahanna Lincoln High School
140 Hamilton Rd, Gahanna, OH 43230
05-2021

Skills

    Excellent communication and interpersonal skills

    Experience in data entry

    Skilled in time management and multitasking

    Knowledge of POS systems and cash handling procedures

    Professional phone etiquette and front desk operations

    Optimistic mindset

Timeline

Registered Behavior Technician

BlueSprig
01.2025 - Current

Paralegal Assistant

Schiff & Associates Co., LPA
08.2021 - 10.2024

Sandwich Artist

SUBWAY®Restaurants
10.2017 - Current

No Degree - AS Science

Columbus State Community College

High School Diploma -

Gahanna Lincoln High School

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MaKenzie Payne