Makenzie Smith
Maryville
Summary
Compassionate and detail-oriented PCA/CNA with experience at Mosaic Life Care, skilled in patient documentation and emergency response. Proven ability to enhance patient satisfaction through personalized care and effective communication. Adept at utilizing medical terminology and data management systems to support high-quality healthcare delivery.
Overview
3
3
years of professional experience
Work History
PCA/CNA
Mosaic Life Care
11.2025 - Current
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Documented patient information and care activities in electronic health record.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Medical Customer Service Representative
Berlin Wheeler
05.2025 - 10.2025
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Stayed calm under pressure to and successfully dealt with difficult situations.
CNA
Medicalodges
09.2023 - 04.2025
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
High School Diploma -
Ark City High School
Arkansas City, KSNo Degree - Certified Nursing Assistant
Cowley County Community College
Arkansas City, KS08-2023
Skills
- Medical terminology
- Patient documentation
- Continuing education
- HIPAA compliance
- Emergency response
- Data entry
- Document control
- Data collection
- Spreadsheets
- Problem-solving
- Appointment scheduling
- Microsoft Office Suite
Timeline
PCA/CNA
Mosaic Life Care
11.2025 - Current
Medical Customer Service Representative
Berlin Wheeler
05.2025 - 10.2025
CNA
Medicalodges
09.2023 - 04.2025
High School Diploma -
Ark City High School
No Degree - Certified Nursing Assistant
Cowley County Community College