Makenzie Steenbergen
Buckeye,Arizona
Summary
Dedicated professional with strong communication and attention to detail skills. Experienced in food service and elderly care. Recognized for fostering teamwork and ensuring safety, committed to enhancing client experiences and operational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Expeditor
Golf Management Operating LLC
Buckeye, AZ
10.2025 - Current
- Coordinated timely food delivery to ensure efficient service during peak hours.
- Communicated effectively with kitchen staff to relay orders and special requests.
- Monitored food presentation standards to maintain quality and consistency.
- Efficiently working in a team to relay key information and maintain good communication to ensure customer and manager satisfaction.
- Adapted quickly to changes in order volume and menu items, maintaining operational efficiency.
Elderly Caregiver
Elders Journey
Bloomington, IN
01.2025 - 08.2025
- Provided compassionate assistance with daily living activities, enhancing quality of life for elderly clients.
- Administered medications and monitored health conditions, ensuring safety and adherence to prescribed care plans.
- Coordinated transportation and appointments, facilitating access to essential healthcare services for clients.
- Assisted with mobility exercises, promoting physical well-being and independence among elderly individuals.
- Implemented safety measures to prevent accidents and injuries within the home setting, improving overall client security.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Assisted disabled clients to support independence and well-being.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Customer Service Manager
Kyle Bowling
Greenwood, IN
02.2021 - 12.2024
- Led customer service initiatives to enhance client satisfaction and retention strategies.
- Implemented training programs for staff to improve service delivery and operational efficiency.
- Developed and maintained customer feedback processes to identify improvement opportunities.
- Streamlined communication protocols between departments to ensure consistent service quality.
- Mentored team members in conflict resolution techniques, improving overall team performance.
- Coordinated with management to align customer service goals with organizational objectives.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
Education
High School Diploma -
Lutheran High School of Indianapolis
Indianapolis, IN05-2023
Skills
- Problem-solving
- Team member training
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Computer skills
- Customer satisfaction
- Organizational skills
- Team collaboration
- Safety awareness
- Self motivation
- Goal setting
Certification
- CPR Certified
Languages
American Sign Language
Limited Working
Timeline
Food Expeditor
Golf Management Operating LLC
10.2025 - Current
Elderly Caregiver
Elders Journey
01.2025 - 08.2025
Customer Service Manager
Kyle Bowling
02.2021 - 12.2024
High School Diploma -
Lutheran High School of Indianapolis