Makenzie Travers
Watertown,NY
Summary
Dynamic Orthodontic Assistant with a proven track record at Watertown Dental Health Group, enhancing patient satisfaction and practice efficiency. Skilled in orthodontic instrument knowledge and demonstrating exceptional communication, significantly contributed to a welcoming, professional environment. Expert in oral hygiene instruction, Also played a key role in improving patient comfort and treatment outcomes.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Orthodontic Assistant
Watertown Dental Health Group
Watertown, NY
05.2024 - Current
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
- Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
- Improved patient comfort by efficiently assisting with orthodontic procedures and providing clear explanations of treatment plans.
- Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
- Set appointments and made follow-up calls.
- Promoted positive patient experiences by building rapport and addressing concerns during appointments.
- Reduced appointment wait times with efficient room setup and breakdown between patients.
- Developed comprehensive knowledge of various orthodontic appliances, enabling accurate preparation for each procedure.
- Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
- Contributed to a welcoming and professional office environment by maintaining cleanliness and adhering to all safety protocols.
Animal Care Specialist
SPCA
Watertown, NY
08.2021 - Current
- Implemented behavioral training programs for up to 50 animals at a time, allowing for safer handling during medical procedures and public presentations.
- Collaborated with researchers studying various aspects of animal behavior in captivity, providing essential data for scientific studies.
- Provided exceptional care for injured wildlife during rehabilitation efforts, enabling successful release back into their natural habitats.
- Participated in ongoing professional development opportunities, staying current on best practices within animal care and management fields.
- Maintained clean habitats by following strict sanitation protocols, minimizing the spread of disease among animal populations.
- Provided emergency care to critically ill or injured animals under supervision from veterinary professionals resulting in swift recoveries.
- Developed strong bonds with individual animals through consistent interaction and trust-building exercises, enhancing overall quality of life within the facility.
- Implemented enrichment programs for improved behavioral health in captive animals, leading to a more natural environment.
- Managed daily feeding schedules, adjusting diet plans as needed based on individual nutritional requirements and health concerns.
- Trained new staff members on proper handling techniques and safety protocols, reducing instances of injury to both staff and animals.
- Administered prescribed medications accurately and timely, improving overall health outcomes of treated animals.
- Fed and watered 50 to 60 animals twice daily to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Kept animals clean and free of contaminants to promote optimal health.
- Administered medications to animals in treatment and documented changes in condition.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
Education
Associate of Arts - Dental Assisting
Jefferson Community College
Watertown, NY 01.2023 - 05.2024
High School Diploma -
General Brown Central School
Watertown, NY06.2023
Skills
Chart updating
Orthodontic arch wire changes
Orthodontic bonding
Oral Hygiene Instruction
X-Ray Processing
Wire bending
Orthodontic instrument knowledge
Orthodontic appointment confirmation
- Treatment Room Breakdown
- Dental staff support
Timeline
Orthodontic Assistant
Watertown Dental Health Group
05.2024 - Current
Associate of Arts - Dental Assisting
Jefferson Community College
01.2023 - 05.2024
Animal Care Specialist
SPCA
08.2021 - Current
High School Diploma -
General Brown Central School