Makenzie Wells
Dedicated Sales Associate with a proven track record of delivering exceptional customer service and driving sales growth. Adept at leveraging strong communication and teamwork skills to exceed customer expectations and contribute to a positive work environment. Skilled in adapting to new challenges, managing time effectively, and thriving in fast-paced, high-paced situations. Dynamic Waiter with a background in sales management and a passion for delivering top-notch customer service. Known for excellent communication, teamwork, and food safety skills. Proven ability to perform effectively under pressure, with a strong focus on customer satisfaction. Seeking opportunities to apply my skills and motivation as a Waiter/Bartender.
Work History
Customer Service Representative
1 Year- Resolved account, card, and transaction inquiries using core banking systems and CRM tools.
- Processed deposits, withdrawals, transfers, and payment requests with accuracy and compliance.
- Guided customers through online banking, mobile app, and account access issues.
- Investigated discrepancies, disputed transactions, and service errors, delivering timely case resolution.
- Exceeded sales targets through proactive sales execution and consistent performance oversight.
- Opened customer accounts business and personal.
Caretaker
3 Months- Monitored client well-being and reported changes in condition to family members or care providers.
- Prepared nutritious meals and followed dietary instructions with attention to safety and cleanliness.
- Maintained safe, organized living spaces through light housekeeping, laundry, and sanitation tasks.
- Supervised children during play, meals, and rest periods, maintaining safe, structured environment.
- Prepared age-appropriate activities supporting social, emotional, and cognitive development.
- Assisted with daily routines, including hygiene, dressing, and snack service.
- Facilitated smooth transitions between activities, minimizing disruptions and maximizing engagement time.
Server
1 Year 2 Months- Provided exceptional customer service by assisting customers in selecting suitable products and accurately processing cash transactions.
- Sat with customers and greeted each guest with friendly professionalism.
- Opened and closed the bar/ restaurant
- Processed to-go orders while managing in-house table service.
- Mastered multitasking capabilities to manage concurrent responsibilities efficiently.
Sales Associate
6 MonthsProvided exceptional customer service by assisting customers in selecting suitable products and accurately processing cash transactions.