Makenzie Wilford
Indianapolis,IN
Summary
Adaptable professional with experience in hairstyling and childcare. Recognized for strong multitasking and empathy, fostering safe environments while effectively communicating with clients and parents. Eager to leverage expertise to enhance customer satisfaction and service quality.
Overview
5
5
years of professional experience
Work History
Hairstylist
Self-employeed
Indianapolis, IN
06.2024 - Current
- Maintained cleanliness and organization of tools and workstations, ensuring a safe environment for clients.
- Built strong client relationships through effective communication and consistent follow-up services.
- Researched current trends in hairstyling to incorporate innovative techniques into service delivery.
- Used social media platforms to promote salon and services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Babysitter
Self Employed
Indianapolis, IN
01.2021 - 01.2025
- Communicated effectively with parents regarding children's progress and behavior.
- Maintained a clean and organized environment to promote health and safety.
- Played games, worked on puzzles, and read books to young children.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Ice Cream Associate
Ritters Frozen Custard
Indianapolis, IN
05.2023 - 09.2023
- Supervised daily operations ensuring quality standards in food preparation and customer service.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed training materials that improved onboarding processes for new associates.
Education
High School Diploma -
North Central High School
Indianapolis, IN05-2025
Skills
- Relationship building and management
- Quick learner
- Social skills
- Patience and empathy
- Following directions
- Maintaining safe environment
- Active listening
- Clear communication
- Multitasking
Accomplishments
- Selected as “Employee of the Month” for attention to detail and outstanding customer service.
Languages
Spanish
Limited Working
Timeline
Hairstylist
Self-employeed
06.2024 - Current
Ice Cream Associate
Ritters Frozen Custard
05.2023 - 09.2023
Babysitter
Self Employed
01.2021 - 01.2025
High School Diploma -
North Central High School