Summary
Overview
Work History
Education
Skills
Timeline
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MaKenzy Gilbert

MaKenzy Gilbert

Jacksonville,AL

Summary

Motivated student looking for real-world experience in sales. Familiar with building relationships, promoting products and handling transactions. Diligent individual ready to learn techniques to achieve optimal results.

Overview

1
1
year of professional experience

Work History

Drive-Thru Cashier

Dad's Bar-B-Que
Anniston, AL
03.2022 - 06.2022
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Resolved problems with orders quickly and offered refund or replacement.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.

Hostess

Top O' River Catfish & Seafood Restaurant
Anniston , AL
03.2022 - 06.2022
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Planned and executed 40 -guest parties by organizing menus, spaces and special requests

Hostess

Effina's Tuscan Grille
Jacksonville, AL
11.2021 - 04.2022
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Planned and executed 20-guest parties by organizing menus, spaces and special requests

Education

High School Diploma -

Pleasant Valley High School
Jacksonville, AL
05.2023

Skills

  • POS Systems
  • Sweeping and Mopping
  • Brand Loyalty
  • Cash Register Operations
  • Teamwork and Collaboration
  • Order Accuracy Verification
  • Taking and Preparing Orders
  • Excellent Communication

Timeline

Drive-Thru Cashier

Dad's Bar-B-Que
03.2022 - 06.2022

Hostess

Top O' River Catfish & Seafood Restaurant
03.2022 - 06.2022

Hostess

Effina's Tuscan Grille
11.2021 - 04.2022

High School Diploma -

Pleasant Valley High School

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MaKenzy Gilbert