Makeyah croom
Operations Specialist/ Management
Columbus,OH
Summary
Currently Residing in Columbus, Ohio, Seeking a Business Position or a management role that will require me to integrate my writing skills, advertising campaigns and media relations expertise to accomplish the job role ultimate goal as well as strong sense of dedication and motivation, to potential growing company and to utilize my effective communication skills and PR qualifications obtained at the University of Cincinnati. I have excellent customer service skills with outstanding coordination and memorization skills, 10 year background of creating regular customers and boosting establishment reputation through delivery of unmatched service. Iam eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I'am Motivated to learn, grow and excel in Business. I'am Hardworking and a passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Wine Consultant
Cooper's Hawk Winery & Restaurants
Columbus, OH
04.2022 - Current
Office Manager
Avery dental
Dublin, OH
03.2022 - 04.2022
- Create new patients form
- Deal with all accepted insurance
- Clean and prepare office
- Submit payroll for all employees
- Create to-do list for owner
- Sign in all patients
- Set up dental appointments with new patients
Operations Specialist
Tiffany & Co
Columbus, OH
09.2021 - 01.2022
- Complete all operations functions;
- Create, and send out all merchandise
- Handle all repairs, cleanings and new purchases
- Open and close store
- Open and close registers
- Safe combination
- Security monitoring flooding
- Create QA reviews for all damaged items to be sent out
- Follow up with all customers questions on existing orders
- Create tags and labels for all store merchandise
- Brinks money drop off every morning consolidated night before registers.
Assistant Retail Manager
Saks Fifth Avenue
Cincinnati, OH
02.2018 - 09.2020
Management Trainee
Enterprise Holdings Rent-A-Car
Cincinnati, OH
03.2019 - 10.2019
- Run day to day operations for the Branch to Rent cars
- Work directly with customers, Control bad debt
- Creates plan to achieve profit in daily rental operations
- Establish relationships with Local Corporate businesses to strengthen Rental commercial
- Maintained sales within the top 100 Matrix with Cincinnati Region
- Internship
Buffalo Wild Wings
Cincinnati, OH
08.2015 - 04.2017
- Greet each customer and Upsell targeted marketing food item or beverage 2
- Cash out the customers, place orders, cashier
- 3
- Prepare for secret shoppers everyday giving excellent customer service
- 4
- Manage ticket times
- 5
- Clean specific areas, register replenishment
- 6
- Prep for FC soccer games and UC football games, moving in fast pace environment.
Call Center Representative
Safelite Group
Columbus, OH
05.2010 - 08.2010
Education
Bachelor's - Public Relations, Advertising, And Applied Communication
University of Cincinnati
Cincinnati, OH 08.2014 - 12.2019
Associates degree - Business Administration
University of Cincinnati College of Arts and Science
Cincinnati, OH 08.2014 - 12.2016
Skills
Organizational skills (4 years)undefined
References
Keyaunna Jordan
Cell:(614) 962-4225
Malashia Croom
Cell:(614) 264-1648
Jill Hovekamp
Cell:(859) 409-3221
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Wine Consultant
Cooper's Hawk Winery & Restaurants
04.2022 - Current
Office Manager
Avery dental
03.2022 - 04.2022
Operations Specialist
Tiffany & Co
09.2021 - 01.2022
Management Trainee
Enterprise Holdings Rent-A-Car
03.2019 - 10.2019
Assistant Retail Manager
Saks Fifth Avenue
02.2018 - 09.2020
Buffalo Wild Wings
08.2015 - 04.2017
Bachelor's - Public Relations, Advertising, And Applied Communication
University of Cincinnati
08.2014 - 12.2019
Associates degree - Business Administration
University of Cincinnati College of Arts and Science
08.2014 - 12.2016
Call Center Representative
Safelite Group
05.2010 - 08.2010
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