Makhail Simmons
Oxford,AL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Quality Inspector
MS Companies
01.2023 - 04.2023
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Operated and maintained testing equipment.
- Identified and helped resolve production problems, increasing output while reducing errors.
Forklift Operator
New South Express (NSE)
03.2022 - 01.2023
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Operated or tended automatic stacking, loading and packaging machines.
- Coordinated with supervisors to prioritize tasks, ensuring most urgent shipments were processed first.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Fueler
BR Williams
03.2021 - 11.2021
- Performed fueling and de-fueling operations for over 50 aircraft in commercial airport environment.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
- .Collaborated with team members to achieve timely completion of fueling tasks, maximizing productivity.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Operated fuel tank trucks, hydrant carts and stationary carts to fuel aircraft.
Technical Support Executive
Leadec
09.2020 - 03.2021
- Enhanced customer satisfaction by efficiently resolving technical issues and providing exceptional support.
- Streamlined troubleshooting processes for faster resolution times, improving overall productivity.
- Collaborated with team members to develop new strategies for handling complex technical problems.
- Mentored junior technicians, fostering their growth and enhancing team performance.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Conducted quality assurance testing on software releases, identifying bugs and recommending improvements before deployment.
Machine Operator
Kasai North America, Inc. Talladega Plant
06.2020 - 09.2020
- Analyzed and inspected operating units such as towers, storage tanks and other units to check operation and improve efficiency.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
- Placed orders for materials and equipment with vendors.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Scanner Operator
MasterBrand Cabinets
08.2019 - 05.2020
- Enhanced scanning efficiency by implementing optimized workflow, reducing processing time.
- Manipulated and converted documents to meet needs of individual personnel or projects.
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Assisted in training new employees on scanner usage, contributing to skilled workforce.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
High school diploma -
Talladega Co Central High School
Talladega, AL05.2019
Skills
- Forklift
- Customer Service
- Gardening
- Landscaping
- Roofing
- Lawn Care
- Mechanical Knowledge
- Construction
- Sales
- Truck driving
- Manufacturing
- Welding
- Tractor-trailer
- Plumbing
- Assembly
- Outdoor work
- Analysis skills
- Quality control
- Blueprint reading
- Woodworking
- Carpentry
- Power tools
- Hand tools
- Computer skills
- Inventory control
- Documentation and Recordkeeping
- Quality Assurance
- Blueprint understanding
- Production expertise
- Microsoft Planner
- Skype for Business
- Project Leadership
- Microsoft Sway
Certification
- Driver's License, 01/01/22, Present
- Forklift Certification, 01/01/22, Present
- Low Voltage License, 04/01/22, Present
Work Authorization
Authorized to work in the US for any employer
Personal Information
- Relocation: Anywhere
- Title: Worker
Timeline
Quality Inspector
MS Companies
01.2023 - 04.2023
Forklift Operator
New South Express (NSE)
03.2022 - 01.2023
Fueler
BR Williams
03.2021 - 11.2021
Technical Support Executive
Leadec
09.2020 - 03.2021
Machine Operator
Kasai North America, Inc. Talladega Plant
06.2020 - 09.2020
Scanner Operator
MasterBrand Cabinets
08.2019 - 05.2020
High school diploma -
Talladega Co Central High School