Terry Sanchez
Victoria
Summary
Hardworking quality control inspector offering several years of manufacturing and production experience. Detail-oriented and systematic professional knowledgeable about compliance standards. Adheres strictly to documentation guidelines and reporting requirements.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Quality Inspector
Caterpillar
Victoria
07.2014 - 04.2025
- Examine excavators, parts for damage, leaks and excessive wear.
- I maintain a daily log of quality defects.
- Certified in operating excavators, cranes and safety.
- Multitasking and running lines in fast pace environments.
- Able to work under physical weather conditions.
- Able to stand, climb, bend and lift for long periods of time.
- Participated in root cause analysis for recurring product defects.
Waitress
Las Palmas Mexican Bar and Grill
Victoria
01.2010 - 01.2013
- Opening Restaurant, balancing cash out, serving customers, cleaning.
- Customer service skills, multitasking, patience.
- Bilingual, high volume customer skills.
- Delivered food and beverages to customers promptly and accurately.
- Managed customer orders using point-of-sale systems efficiently.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Provided excellent customer service to enhance guest experiences consistently.
- Handled customer inquiries and resolved issues with professionalism and care.
- Set up dining areas for special events and large parties effectively.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Cashier/Cook
Heb
Victoria
01.2009 - 01.2010
- Food preparation, cutting fruit, making daily specials, balancing register, cleaning area.
- Basic skills
- Bilingual, fast paced provider
- Processed customer transactions efficiently at the point of sale.
- Assisted customers with product inquiries and provided excellent service.
- Collaborated with team members to keep checkout lines moving smoothly.
- Operated electronic payment systems to facilitate customer purchases.
- Trained new cashiers on proper procedures and customer service techniques.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
Caregiver
Smajstrla residence
Victoria
07.2008 - 03.2009
- Making breakfast, shower Mrs. Smajstrla, giving insulin injections, cleaning home, preparing lunch.
- I also made dinner for the couple.
- Understanding Alzeimers patience.
- Finding different ways for Mrs. Smajstrla to take medication, shower, or even smile with me
- Assisted residents with daily living activities and personal hygiene.
- Provided companionship and emotional support to enhance residents' well-being.
- Administered medications according to prescribed schedules and guidelines.
- Maintained clean and safe living environments for all residents.
- Monitored health conditions and reported changes to medical staff promptly.
- Organized recreational activities to promote social interaction among residents.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Laundered clothing and bedding to prevent infection.
Waitress
M and M Pinto Bean
Victoria
01.2000 - 01.2006
- Delivered food and beverages to customers promptly and accurately.
- Managed customer orders using point-of-sale systems efficiently.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Provided excellent customer service to enhance guest experiences consistently.
- Handled customer inquiries and resolved issues with professionalism and care.
- Set up dining areas for special events and large parties effectively.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Organized take-out orders efficiently according to customer requests.
- Replenished beverages when necessary.
- Communicated daily specials to customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Served alcoholic beverages responsibly in accordance with state laws.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Performed basic math calculations when computing bills for customers' meals.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
GED - Medical assistant, insurance coding
VC
Victoria, TXSkills
- Quality Inspector
- Certification in manlift
- Forklift
- Cain
- Hoist
Certification
- TABC
- Food Handler
Timeline
Quality Inspector
Caterpillar
07.2014 - 04.2025
Waitress
Las Palmas Mexican Bar and Grill
01.2010 - 01.2013
Cashier/Cook
Heb
01.2009 - 01.2010
Caregiver
Smajstrla residence
07.2008 - 03.2009
Waitress
M and M Pinto Bean
01.2000 - 01.2006
GED - Medical assistant, insurance coding
VC