Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Makhya Cole

Gillette,WY

Summary

Dynamic Tanning Consultant with a proven track record at Oasis Tans, excelling in customer service and client relationship building. Expert in appointment scheduling and hygiene maintenance, I enhanced client satisfaction through tailored tanning experiences and effective complaint resolution, contributing to a welcoming atmosphere that fostered repeat business.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Tanning Consultant

Oasis Tans
Gillette, WY
05.2024 - Current
  • Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
  • Educated clients on health and safety of tanning facilities and procedures.
  • Enhanced client experience with thorough knowledge of tanning equipment, proper usage, and safety guidelines.
  • Contributed to a positive work culture by collaborating with colleagues, sharing expertise, and actively participating in staff meetings.
  • Maintained accurate client records to ensure seamless communication between staff regarding customer preferences and needs.
  • Assisted in inventory management, ensuring adequate stock levels were maintained while minimizing wastage due to expired products.

Barista

Starbucks
Gillette, WY
12.2023 - 04.2024

Operated POS

Maintenance and cleaned and organized workspace

Demonstrated strong multi tasking abilities during high volume periods

Collaboration with team members to ensure store cleanliness, product availability, and operational efficiency

Delivered exceptional customer service

Score Keeper

Recreation Center
Gillette, WY
06.2020 - 03.2023

Score Kept all sports

Education

License - Phlebotomy

Casper College
Casper, WY (Online)

Diploma - Diploma

Campbell County High Sco
Gillette, WY
05.2023

Skills

  • Appointment scheduling
  • Data entry
  • Appointment coordination
  • Business opening and closing procedures
  • Customer service
  • Cleaning and sanitizing
  • Client relationship building
  • Customer engagement
  • Payment processing
  • Hygiene maintenance

Certification

CPR (Needs renewed)

Phlebotomy

Timeline

Tanning Consultant

Oasis Tans
05.2024 - Current

Barista

Starbucks
12.2023 - 04.2024

Score Keeper

Recreation Center
06.2020 - 03.2023

License - Phlebotomy

Casper College

Diploma - Diploma

Campbell County High Sco