Makila Morris
Oklahoma City,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
2
2
Certification
Work History
Server
Saltgrass Steakhouse, Landry's
02.2023 - Current
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server Shift Leader
Cheddar's Scratch Kitchen Darden Restaurants
06.2018 - 10.2022
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Volunteer
Bethany Children's Health Center
06.2019 - 07.2019
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Reported patient requests, concerns, and other observations to staff.
- Provided support and companionship to patients in need of assistance.
- Participated in hospital events and activities to engage patients and families.
Education
Bachelor of Science - Nursing
University of Oklahoma Health Sciences Center
Oklahoma City05.2025
Skills
- Active Listening
- Recordkeeping Strengths
- Medical Terminology Knowledge
- Patient Engagement
- Cleaning and Sanitizing
- Personal Companionship
- Professional Communication
Certification
- BLS, AHA - June 2023
- Certified Phlebotomy Technician, Phlebotomy Training Specialists - March 2022
Timeline
Server
Saltgrass Steakhouse, Landry's
02.2023 - Current
Volunteer
Bethany Children's Health Center
06.2019 - 07.2019
Server Shift Leader
Cheddar's Scratch Kitchen Darden Restaurants
06.2018 - 10.2022
Bachelor of Science - Nursing
University of Oklahoma Health Sciences Center
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